Salesforce Health Cloud Developer Guide
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Spring '22 (API version 54.0)
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Summer '20 (API version 49.0)
Spring '20 (API version 48.0)
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Summer '19 (API version 46.0)
Spring '19 (API version 45.0)
Winter '19 (API version 44.0)
Summer '18 (API version 43.0)
Spring '18 (API version 42.0)
Winter '18 (API version 41.0)
Summer '17 (API version 40.0)
Spring '17 (API version 39.0)
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Summer '16 (API version 37.0)
Creating and Importing Documents
API End-of-Life
Newer Version Available
Health Cloud Data Model
Salesforce Health Cloud provides a rich set of standard and custom objects to store
and access specialized health information.
To verify the complete list of fields for an object, you can use a describe call from the API, or inspect with an appropriate tool, for example, inspecting the WSDL or using a schema viewer.
The custom objects, components, classes, and triggers delivered in the Health Cloud managed package are one API version behind the core Salesforce API. Health Cloud standard objects have the same API version as core Salesforce. For example, if your org’s API version is 43, the custom objects in the Health Cloud managed package are API version 42, and the standard Health Cloud objects are API version 43.
Note
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Care Management
Clinical data from electronic health records (EHR) or other clinical systems is critical to planning, executing, and managing coordinated care plans for patients. You can integrate clinical data with Salesforce using several standard APIs to map messages from EHR systems into Health Cloud objects and fields. -
Program Management
Drive increased adherence and improve patient outcomes using the care program management data model. Now you can enroll and manage patients to achieve the maximum impact of your programs. -
Claims
A claim is information submitted to an individual's health insurance company by an entity providing a service, medication or device. -
Clinical Data Model
The Clinical Data Model enhances Health Cloud to make it more interoperable. Developed to be aligned with FHIR v4.0, this data model is built almost entirely on core. The Clinical Data Model is meant to be the successor to the older packaged EHR Data Model. -
Code Sets for Diagnosis and Procedure
The code sets data model represents industry-standard procedure and diagnosis codes available to use in prior-authorization request and approval processes. You import these code sets using Data Loader. -
Electronic Health Records
Salesforce Health Cloud provides custom objects to store the data contained in the standard electronic health record (EHR) fields. -
Health Insurance
The health insurance data model provides objects for managing the ways care is paid for. It represents information about participants such as employment, insurance coverage, and dependents. You can manage details of the benefits provided by plans to members and treatment preauthorization requests made by members or providers. -
Intelligent Appointment Management
Health Cloud integrates with a customer’s appointment management system to provide a patient appointment booking experience in Salesforce for call center agents and care coordinators. The Health Cloud data model for appointments enables you to work with multiple source systems operating on different electronic health record platforms. -
Home Health Care
Use the Home Health Care data objects to manage information about patient intake, assignment and care in home health environments. -
Intelligent Sales
Help your sales team plan and execute sales visits and manage field inventory with Intelligent Sales for Health Cloud. -
Medication Management
The Medication Management data model provides objects to enable providers and care coordinators to perform a comprehensive medication reconciliation of their patients’ medication regimen whenever there’s a transition of care. The data model provides objects for managing information on medication reconciliations and medication recommendations added for patients. -
Provider Network Management
Provider Network Management allows health insurance companies to bring providers into their network. It provides objects for managing provider application and credentialing data, so you can easily enroll providers into your network and help your members or patients find care that fits their needs. -
Remote Monitoring and Device Registration
The remote monitoring and device registration data model provides objects for managing data collected from devices issued to patients or program members, such as smart watches and heart monitors. -
Social Determinants
The social determinants data model represents the barriers, health determinants, and interventions for a patient or member. Available in API version 45.0 and later. -
Utilization Management
Utilization Management (UM) is a health insurance plan's process of interfacing with plan members and contracted medical providers to interpret, administer, and explain the medical policies of the health plan. Health Cloud provides objects you can use to review and evaluate medical care services, communicate about clinical policies, and help health plan members ensure they receive the right care in the right setting at the right time. -
Benefits Verification Data Model
The benefits verification data model supports providers, payers, and life sciences organizations in determining benefits coverage for services and products provided. -
Identity Verification Data Model
The Identity Verification data model is used in configuring the process to verify the identity of a caller before their requests are processed by a call center agent.