ISVforce Guide

Welcome to the ISVforce Guide
ISVforce Quick Start
Grow Your AppExchange Business
Design and Build Your Solution
Package and Test Your Solution
Pass the AppExchange Security Review
Publish Your Solution on AppExchange
Sell on AppExchange with Checkout
Monitor Performance with Analytics for AppExchange Partners
Monitor AppExchange Listing Performance with Marketplace Analytics
Marketplace Analytics Dashboard
Activity Summary in the Marketplace Analytics Dashboard
Filters in the Marketplace Analytics Dashboard
Visualizations in the Marketplace Analytics Dashboard
Marketplace Analytics CSV Files
What’s the Difference Between Lead Events and Leads in Marketplace Analytics?
Get Started with the Marketplace Analytics Dashboard
Marketplace Analytics FAQs
AppExchange App Analytics
Manage Orders
Managing Licenses for Managed Packages
Partner Licensing Platform (Developer Preview)
Manage Features in First-Generation Managed Packages
Provide a Free Trial of Your Solution
Support Your AppExchange Customers
Update Your Solution
Appendices
Glossary
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Marketplace Analytics CSV Files

You can export data from the Marketplace Analytics dashboard in comma-separated value (.csv) format. When you export data, Marketplace Analytics creates a separate .csv file for each dashboard visualization and then packages all the files in a .zip file.
We format .csv files as follows.
  • The first row is the header and provides column names. Subsequent rows represent records.
  • Within rows, values are separated by commas.
  • Negative values are prefixed with a minus sign.

Activity Summary by Region and AMP Performance Timeline data isn’t available in .csv format.

Note

Activity Source Timeline File

Provides data from the Activity Source Timeline visualization with your global and local filter selections applied.

Example

This example shows the header row and four rows of sample data. These filters were applied.
  • Global filter set to show data for the last 30 days.
  • Local filters set to show visits by day for these traffic sources: AppExchange Featured and AppExchange Search.

Customer Engagement File

Provides data from the Customer Engagement visualization with your global and local filter selections applied.

Example

This example shows the header row and four rows of sample data. These filters were applied.
  • Global filter set to show data for the last 30 days.
  • Local filters set to show resource views by day.

Activity Sources File

Provides data from the Activity Sources visualization with your global and local filter selections applied.

Example

This example shows the header row and four rows of sample data. These filters were applied.
  • Global filter set to show data for the last 30 days.
  • Local filter set to show visits.

For brevity, this sample shows only four traffic sources: AppExchange Browse, AppExchange Categories, AppExchange Search, and AppExchange Recommended. The file that you export from your dashboard provides all traffic sources.

Note

Top AppExchange Searches File

Provides data from the Top AppExchange Searches visualization with your global and local filter selections applied.

Example

This example shows the header row and four rows of sample data. These filters were applied.
  • Global filter set to show data for the last 30 days.
  • Local filters set to show the top search terms associated with visits and demos.

Lead Events Timeline File

Provides data from the Lead Events Timeline visualization with your global and local filter selections applied.

Example

This example shows the header row and four rows of sample data. These filters were applied.
  • Global filter set to show data for the last 30 days.
  • Local filter set to show Get It Now clicks and demos.

Lead Events File

Provides data from the Lead Events visualization with your global and local filter selections applied.

Example

This example shows the header row and two rows of sample data. These filters were applied.
  • Global filter set to show data for the last 30 days.
  • Local filter set to show Get It Now clicks and demos.

Chat Engagement File

Provides data from the Chat Engagement visualization with your global and local filter selections applied.

AppExchange Chat is required to view chat data in Marketplace Analytics. This feature is available to eligible Salesforce partners through the AppExchange Marketing Program (AMP). Learn more about AppExchange Chat in the Salesforce Partner Community.

Note

Example

This example shows the header row and four rows of sample data. These filters were applied.
  • Global filter set to show data for the last 30 days.
  • Local filter set to show conversations.