Industries Common Resources Developer Guide
jSummer '26 (API version 67.0)
Spring '26 (API version 66.0)
Winter '26 (API version 65.0)
Summer '25 (API version 64.0)
Spring '25 (API version 63.0)
Winter '25 (API version 62.0)
Summer '24 (API version 61.0)
Spring '24 (API version 60.0)
Winter '24 (API version 59.0)
Summer '23 (API version 58.0)
Spring '23 (API version 57.0)
Winter '23 (API version 56.0)
Summer '22 (API version 55.0)
Spring '22 (API version 54.0)
Winter '22 (API version 53.0)
Summer '21 (API version 52.0)
Spring '21 (API version 51.0)
IndustriesSettings
Industries Object Access by Community License
Access Industries Features Deployed Using Managed Packages
Newer Version Available
Industries Common Resources
Certain feature sets are shared across industries. This guide contains developer
documentation to help you put those features to work.
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AI Accelerator
Building machine learning use cases becomes quick, easy, and more maintainable with AI Accelerator. Customize the default configuration of your use cases by updating the machine learning models and feature extractors that suit your requirements. Save the extracted features and scoring responses. Use the AI Accelerator Connect API to generate predictions in real time. -
Business Rules Engine
Business Rules Engine is a suite of services, components, and objects that can be used to create business rules that perform complex lookups and calculations. The key components of Business Rules Engine are expression sets, decision matrices, and decision tables. -
Data Processing Engine, Batch Management, and Monitor Workflow Services
Data Processing Engine and Batch Management help automate your business processes. Use objects, APIs, Platform Events, and invocable actions to define, run, and review Data Processing Engine definitions and Batch Management jobs. -
Discovery Framework
The Discovery Framework data model helps manage every aspect of questionnaire-driven information collection use cases. By using this data model, your users can collect and validate their customers’ information in a compliant manner. For example, financial needs analysis, digital onboarding, and more. -
Decision Table
A decision table provides outcomes for one or more fields of a standard or custom object based on the business rules that you define. The business rules can be part of a standard or custom object, or a custom metadata type. -
Intelligent Document Reader
Intelligent Document Reader provides optical character recognition to automatically extract data from external documents. -
Intelligent Form Reader
Intelligent Form Reader provides optical character recognition to automatically extract data from external documents. -
Interest Tagging
Tags are words or short phrases that users can associate with Salesforce records to capture customer needs, interests, and opportunities. -
Omnistudio Business APIs
Omnistudio Business APIs are RESTful APIs that are sometimes available as Apex classes and methods. -
Record Alerts
The Record Alerts system continuously monitors activities on Salesforce object records. As alerts generate, you can perform an action to snooze the alerts for a specified time or dismiss them. -
Sentiment Insights
Analyze the sentiment of your customers and get actionable insights to improve it. Sentiment Insights uses the Amazon Comprehend BatchDetectSentiment API with your AWS account to get insights about your customers’ sentiment based on their feedback. -
Associated Objects
This section provides a list of objects associated to Industries standard objects and their standard fields. -
IndustriesSettings
Represents settings for industries verticals like Financial Services Cloud, Consumer Goods Cloud, and Health Cloud.This type extends the Metadata metadata type and inherits its fullName field. -
Industries Object Access by Community License
A community license determines the baseline set of object access available to an Experience Cloud user. This page lists the levels of object access you can grant to Experience site users in Industries clouds under each of these licenses: Customer Community, Customer Community Plus, Partner Community, and External Apps. -
Access Industries Features Deployed Using Managed Packages
Some of the features of Industries are deployed in your org using managed packages. To access records of features that are deployed using managed packages, you must use Apex REST methods.