Customer Data Platform Developer Guide
jWinter '25 (API version 62.0)
Summer '24 (API version 61.0)
Spring '24 (API version 60.0)
Winter '24 (API version 59.0)
Summer '23 (API version 58.0)
Spring '23 (API version 57.0)
Winter '23 (API version 56.0)
Summer '22 (API version 55.0)
Spring '22 (API version 54.0)
Winter '22 (API version 53.0)
Summer '21 (API version 52.0)
Spring '21 (API version 51.0)
Mobile Schema Support in Customer Data Platform
Cart Schema
Catalog Schema
Order Schema
Custom Event Schema
Consent Schema
Behavior Schema
Connect MuleSoft with Customer Data Platform
Engagement
Descriptions for how the Customer Data Platform Module for Engagement Mobile SDK events
map to each engagement event definition from the recommended mobile schema.
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Cart Schema
Map an Engagement Mobile SDK cart event to the cart schema. -
Catalog Schema
Map an Engagement Mobile SDK catalog event to the catalog schema. -
Order Schema
An order interaction is a commerce action that captures actions performed by a user to manage new, in progress, or completed orders. -
Custom Event Schema
Use the event data models provided by the Engagement Mobile SDK for cart event, catalog event, and order event to use the unified data model across Salesforce. You can create and capture a custom event. -
Consent Schema
Consent Management is used to either grant or revoke consent in the Engagement Mobile SDK. When a customer opts in to tracking, the mobile application sends a consentLog event indicating this along with other events that have been collected. When a customer opts out, a consentLog event is sent containing their choice and no other events are sent to Customer Data Platform. -
Behavior Schema
Behavior events are sent to Customer Data Platform as a customer navigates the application where the Customer Data Platform Module for the Engagement Mobile SDK is running. Behavior events can include screen view, and application launch.