Capturing Behavior Data

1. The Data Cloud Module for the Engagement Mobile SDK must be configured and initialized.:
   • To enable Lifecycle Events, set trackLifecycle to true.
   • To enable Screen Events, set trackScreens to true.
2. Consent to track must be granted.

Lifecycle behaviors are triggered when a mobile application transitions to the foreground or background on a mobile device or when the mobile application is updated.

For example, when the mobile application is foregrounded an event is generated.

1{
2  "behaviorType": "AppLaunch",
3  "appName": "MyAppName",
4  "appVersion": "1.0.0",
5  "eventType": "appEvents",
6  "category": "Engagement",
7  // + all automatically assigned fields like deviceId, sessionId, dateTime, etc.
8}

The first time the application launches behaviorType="AppFirstLaunch" is set.

For example, when the mobile application is backgrounded an event is generated.

1{
2  "behaviorType": "AppBackgrounded",
3  "appName": "MyAppName",
4  "appVersion": "1.0.0",
5  "eventType": "appEvents",
6  "category": "Engagement",
7  // + all automatically assigned fields like deviceId, sessionId, dateTime, etc.
8}

For example, when the mobile application is updated an event is generated.

1{
2  "behaviorType": "AppUpdate",
3  "previousAppVersion": "1.0.0",
4  "appName": "MyAppName",
5  "appVersion": "1.2.3",
6  "eventType": "appEvents",
7  "category": "Engagement",
8  // + all automatically assigned fields like deviceId, sessionId, dateTime, etc.
9}

For example, when a customer is navigating through Activity views in an Android application or as UIViewControllers are added to a view hierarchy in iOS, an event is generated.

1{
2  "behaviorType": "ScreenView",
3  "screenName": "MyScreenName",
4  "appName": "MyAppName",
5  "appVersion": "1.0.0",
6  "eventType": "appEvents",
7  "category": "Engagement",
8  // + all automatically assigned fields like deviceId, sessionId, dateTime, etc.
9}