lightning__conversationEnded

Messaging event triggered when an active chat ends or an agent leaves a chat conference. This event is also triggered when using Enhanced Messaging channels.

Response

Name	Type	Description
recordId	String	The ID of the work record that’s associated with the current chat.

Example

Component code:

1<lightning:messageChannel type="lightning__conversationEnded" scope="APPLICATION" 
2                          onMessage="{!c.onConversationEndedEvent}" />

Controller code:

1({
2    onConversationEndedEvent: function(cmp, evt, helper) {
3        var conversation = cmp.find("conversationKit");
4        var recordId = evt.getParam("recordId");
5
6        console.log("recordId:" + recordId);
7    }
8})

Salesforce Console Developer Guide

lightning__conversationEnded

Response

Example