Voice Calls

Post metadata about new voice calls and recordings.

Resource

1/voicecalls

Available version

49.0

Requires Chatter

HTTP methods

POST

Request body for POST

Root XML tag

<calls>

JSON example

1{
2   "calls":[ 
3      { 
4         "toPhoneNumber":"+16315122409",
5         "fromPhoneNumber":"+15105024190",
6         "userId":"005R0000000XTJD",
7         "startDateTime":"2019-11-06T19:41:56.000Z",
8         "endDateTime":"2019-11-06T19:41:56.000Z",
9         "callType":"Outbound",
10         "recordingDuration":"300",
11         "externalId":"CAXXXXXYYYYY1",
12         "recordingFormat":"mp3",
13         "activityId":"00Txxxxxxxxxxxx",
14         "recordId":"001xxxxxxxxxxxx",
15         "mediaProviderId":"0hnxxxxxxxxxxxx",
16         "vendorType":"Twilio"
17      },
18      { 
19         "toPhoneNumber":"+16315122409",
20         "fromPhoneNumber":"+15105024190",
21         "userId":"005R0000000XTJD",
22         "startDateTime":"2020-11-06T19:41:56.000Z",
23         "endDateTime":"2020-11-06T19:41:56.000Z",
24         "callType":"Inbound",
25         "recordingDuration":"30",
26         "externalId":"CAXXXXXYYYYY2",
27         "recordingFormat":"mp3",
28         "activityId":"00Txxxxxxxxxxxx",
29         "recordId":"001xxxxxxxxxxxx",
30         "mediaProviderId":"0hnxxxxxxxxxxxx",
31         "vendorType":"AmazonConnect"
32      }
33 ]
34}

Properties

Name	Type	Description	Required or Optional	Available Version
`calls`	Connectors Call Input[]	List of up to 200 voice calls.	Required	49.0

Response body for POST

Connectors Voice Call List Result

Connect REST API Developer Guide

Voice Calls