TrackedCommunicationDetail

Stores additional information associated with TrackedCommunication records. This object is available in API version 57.0 and later.

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert()

Fields

Field	Details
DetailCodeId	Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description The code set or code set bundle that contains the information to be added to the tracked communication record. Select a detail code when the specified detail type is Category, Medium, Reason Code, or Payload. This field is a polymorphic relationship field. Relationship Name DetailCode Relationship Type Lookup Refers To CodeSet, CodeSetBundle
DetailRecordId	Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description The record that contains the information to be added to the tracked communication record. Select the record based on the detail type you’ve specified. For the Replaced Item detail type, select a tracked communication record. For the About detail type, select either a case or a case request record. For the Recipient detail type, select either an account or a healthcare provider record. For the Note detail type, select an author note record. For the Payload detail type, select an author note record. This field is a polymorphic relationship field. Relationship Name DetailRecord Relationship Type Lookup Refers To Account, AuthorNote, CareRequest, Case, HealthcareProvider, TrackedCommunication
DetailType	Type picklist Properties Create, Filter, Group, Nillable, Sort, Update Description Specifies the type of information that you’re adding to the tracked communication record. Possible values are: `About` `Category` `Medium` `Note` `Payload` `Reason Code` `Recipient` `Replaced Item`
LastReferencedDate	Type dateTime Properties Filter, Nillable, Sort Description The most recent date on which a user referenced the record.
LastViewedDate	Type dateTime Properties Filter, Nillable, Sort Description The most recent date on which a user viewed the record.
Name	Type string Properties Autonumber, Defaulted on create, Filter, idLookup, Sort Description The name of the tracked communication detail.
TrackedCommunicationId	Type reference Properties Create, Filter, Group, Sort Description The parent tracked communication record you're adding information to. This field is a relationship field. Relationship Name TrackedCommunication Relationship Type Master-Detail Refers To TrackedCommunication

Associated Objects

This object has the following associated objects. If the API version isn’t specified, they’re available in the same API versions as this object. Otherwise, they’re available in the specified API version and later.

TrackedCommunicationDetailFeed: Feed tracking is available for the object.
TrackedCommunicationDetailHistory: History is available for tracked fields of the object.

Salesforce Health Cloud Developer Guide

TrackedCommunicationDetail

Supported Calls

Fields

Associated Objects