Public Sector Solutions Developer Guide

Public Sector Solutions Standard Objects
PublicSectrSltn Namespace
Public Sector Solutions APIs
Public Sector Solutions Standard Invocable Actions
Public Sector Solutions Tooling API Objects
Public Sector Solutions Metadata API Types
Public Sector Solutions Associated Objects
StandardValueSet Names and Standard Picklist Fields
Action Launcher
Business Rules Engine
Decision Explainer
Discovery Framework
Engagement
Engagement Data Model
Engagement Connect APIs
Engagement API Resources
Engagement API Requests
Engagement API Responses
Apex Reference
Integrate the Engagement Objects Into Your CTI System
Identity Verification
Interest Tagging
Outcome Management Developer Guide
Record Alerts
Service Process Studio
Timeline Tooling API Object
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Engagement Connect APIs

With the Engagement Connect REST APIs, you can create, delete, and get Engagement Interaction, Engagement Attendee, and Engagement Topic records.