Waitlist Details

Output representation of the waitlist details.

JSON example

1{
2                "description":"None",
3                "isActive":true,
4                "name":"Queue_1",
5                "serviceResources":[
6                    {
7                        "id": "0Hnxx0000004C92CAE",
8                        "name":"Admin"
9                    },
10                    {
11                        "id": "0Hnxx0000004CFVCA2",
12                        "name":"Standard User 2 Technician"
13                    }
14                ],
15                "waitlistAnalytics":{
16                    "currentParticipant":1,
17                    "totalWaitingTime":40,
18                    "avgWaitingTime":20,
19                    "avgParticipants":24
20                },
21                "waitlistId":"11wxx0000005GTHAA2",
22                "waitlistParticipants":[
23                    {
24                        "participant":{
25                            "id":"001xx000003GZUZAA4",
26                            "name":"Global Media"
27                        },
28                        "participantIdentifier":"WP-0020",
29                        "serviceAppointmentId":"08pxx0000004CYqAAM",
30                        "serviceResource":{
31                            "id":"0Hnxx0000004C92CAE",
32                            "name":"Admin"
33                        },
34                        "waitlistParticipantId":"12oxx0000004FGiAAM",
35                        "workTypeGroup":{
36                            "id":"0VSxx0000004CoyGAE",
37                            "name":"General Banking WTG"
38                        },
39                        "createdDate" :"2023-05-02T12:23:34",
40                        "extendedFields":[
41                            {
42                                "name":"Source__c",
43                                "value":"Email"
44                            }
45                        ]
46                    }
47                ],
48                "workTypeGroups":[
49                    {
50                        "id":"0VSxx0000004CoyGAE",
51                        "name":"General Banking WTG"
52                    }
53                ]
54            }

Property Name	Type	Description	Filter Group and Version	Available Version
`description`	String	Description of the waitlist.	Small, 59.0	59.0
`isActive`	Boolean	Indicates whether the waitlist is available to add drop-in customers (`true`) or not (`false`).	Small, 59.0	59.0
`name`	String	Name of the waitlist.	Small, 59.0	59.0
`serviceResources`	Waitlist Service Resource[]	Details of the service resources that are related to the service appointment.	Small, 59.0	59.0
`waitlistAnalytics`	Waitlist Analytics	Details of the waitlist analytics.	Small, 59.0	59.0
`waitlistId`	String	ID of the waitlist.	Small, 59.0	59.0
`waitlistParticipants`	Waitlist Participant Result[]	Participants who are added to the waitlist.	Small, 59.0	59.0
`workTypeGroups`	Waitlist Work Type Group[]	Details of the work type groups that are related to the service appointment.	Small, 59.0	59.0

Connect REST API Developer Guide

Waitlist Details