AppExchange Marketplace Analytics FAQs | ISVforce Guide

Can I Grant Access to AppExchange Marketplace Analytics but Not Other Publishing Features?
No. The Manage Listings permission provides access to all Partner Console features. We suggest assigning this permission to team members who also manage your company’s AppExchange listing.
What’s the Earliest Date AppExchange Marketplace Analytics Data Is Available?
AppExchange Marketplace Analytics data is available for activity that occurred on your listing in August 2019 or later.
Does AppExchange Marketplace Analytics Provide Aggregated Data for All Public Listings?
No. AppExchange Marketplace Analytics provides only the data associated with your published listings.
Is There an AppExchange Marketplace Analytics API?
No. However, you can export raw data from AppExchange Marketplace Analytics in .csv format for processing with other tools.
Why Doesn’t Data Appear in My AppExchange Marketplace Analytics Activity Summary or Visualization?
Typically, this issue happens when AppExchange Marketplace Analytics can’t find data for the selected time period or activity metric. Filter by different metrics, or change the time period.
Can I View My Consulting Service Listing in AppExchange Marketplace Analytics?
Yes. AppExchange Marketplace Analytics supports all listing types, including consulting service listings. If your listing doesn’t include a managed package, some activity metric data, such as installs, isn’t available.
How Often Is AppExchange Marketplace Analytics Data Updated?
AppExchange Marketplace Analytics data is updated one time per day.
Can I Customize AppExchange Marketplace Analytics Visualizations?
Yes. From the global filter menu, you can adjust the time period in visualizations. Within a visualization, you can choose the activity metrics that appear and, for certain visualizations, change the scale of the time period.
Can I Import External Data into AppExchange Marketplace Analytics?
No. Instead, export your AppExchange Marketplace Analytics data, and combine it with your external data using another tool.
Why Doesn’t the Sum of Installs, Demos, and Test Drives Match the Number of Leads in AppExchange Marketplace Analytics?
Typically, this issue happens when Web-to-Lead isn’t set up in your org, or when Web-to-Lead isn’t configured correctly. To learn more about Web-to-Lead, search for “Generate Leads from Your Website for Your Sales Teams” in Salesforce Help.
Why Doesn’t the Number of License Records in the License Management App Match the Number of Installs in AppExchange Marketplace Analytics?
In most cases, the number of license records in the License Management App (LMA) closely aligns with the number of installs shown in AppExchange Marketplace Analytics. However, these numbers can sometimes fall out of alignment. This scenario typically occurs when customers don’t finish the installation process, or if the installation doesn’t succeed for another reason.
What’s the Difference Between a Get It Now Click and an Install in AppExchange Marketplace Analytics?
AppExchange Marketplace Analytics records several interactions when a customer installs your solution.