Salesforce Scheduler Developer Guide
jSummer '26 (API version 67.0)
Spring '26 (API version 66.0)
Winter '26 (API version 65.0)
Summer '25 (API version 64.0)
Spring '25 (API version 63.0)
Winter '25 (API version 62.0)
Summer '24 (API version 61.0)
Spring '24 (API version 60.0)
Winter '24 (API version 59.0)
Summer '23 (API version 58.0)
Spring '23 (API version 57.0)
Winter '23 (API version 56.0)
Summer '22 (API version 55.0)
Spring '22 (API version 54.0)
Winter '22 (API version 53.0)
Introduction to Salesforce Scheduler
Set Up Salesforce Scheduler
Salesforce Scheduler Data Model Overview
Authenticate Salesforce Scheduler APIs
Translate SOQL Query Results
Available Territory Slots
Available Territory Slots List
Available Territory Slots Output
Engagement Channel Type List Result
Engagement Channel Type Result
Engagement Channel Type Output
Extended Fields
Service Appointment Output
Service Appointment Result
Service Territories Output
Service Territories List Result
Service Territories Result
Waitlist Analytics
Waitlist Check In
Waitlist Check In Result
Waitlist Details
Waitlist List Result
Waitlist Participant Details
Waitlist Participant Result
Waitlist Result
Waitlist Service Resource
Waitlist Work Type Group
Newer Version Available
Connect REST API Response Bodies
The successful execution of a request to a Connect REST API resource can return a
response body in either JSON or XML format.
A request to a Connect REST API resource always returns an HTTP response code, whether the request was successful or not.
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Available Territory Slots
Slot’s start and end time and available resources in the specified territory. -
Available Territory Slots List
Available territory slots. -
Available Territory Slots Output
Available territory slots result. -
Engagement Channel Type List Result
Output representation of the engagement channel type result. -
Engagement Channel Type Result
Output representation of the details of the engagement channel type. -
Engagement Channel Type Output
Output representation of the list of the engagement channel types. -
Extended Fields
Output representation of the extended fields for Salesforce Scheduler. -
Service Appointment Output
Output of the service appointment POST method. -
Service Appointment Result
Result of the POST method. -
Service Territories Output
Output for the service territories GET method. -
Service Territories List Result
List of service territories returned as per the query in the GET service territories call. -
Service Territories Result
Represents a service territory result. -
Waitlist Analytics
Output representation of the waitlist analytics. -
Waitlist Check In
Output representation of the waitlist check in request. -
Waitlist Check In Result
Output representation of the waitlist check in result. -
Waitlist Details
Output representation of the waitlist details. -
Waitlist List Result
Output representation of the result of the list of waitlists. -
Waitlist Participant Details
Output representation of the waitlist participant details. -
Waitlist Participant Result
Output representation of a waitlist participant result. A waitlist participant is a customer who is added to a waitlist. -
Waitlist Result
Output representation of the waitlist result. -
Waitlist Service Resource
Output representation of the waitlist service resource. Service resources are individual users who can attend customer appointments. -
Waitlist Work Type Group
Output representation of the waitlist work type group. A work type group is a general appointment category or topic, such as a home loan or an investment.