Industries Common Resources Developer Guide

Industries Common Resources
AI Accelerator and Scoring Framework
Action Launcher
Actionable List Members
Actionable Segmentation
Business Rules Engine
Context Service
Criteria-Based Search and Filter
Data Processing Engine, Batch Management, and Monitor Workflow Services
Digital Lending
Discovery Framework
Decision Table
Decision Explainer
Einstein Relationship Insights
Einstein Standard Invocable Actions
Engagement
Engagement Data Model
Engagement Connect APIs
Apex Reference
ConnectApi Namespace
DataRetrieval Namespace
Engagement Class
Engagements Class
EngagementRecordDetails Class
EngagementRecordDetailsList Class
ObjectDetailsRepresentation Class
RecordDetailsRepresentation Class
FieldDetailsRepresentation Class
RecordTranscripts Class
RecordTranscriptsList Class
Transcript Class
Integrate the Engagement Objects Into Your CTI System
Group Membership and Households
Identity Verification
Intelligent Document Reader
Intelligent Form Reader
Interest Tagging
Omnistudio Business APIs
Outcome Management Developer Guide
Outreach List
Record Alerts
Record Rollup Definitions
Scheduled Reminders
Sentiment Insights
Service Process Studio
Timeline
Virtual Calls
Associated Objects
IndustriesSettings
Industries Object Access by Community License
Access Industries Features Deployed Using Managed Packages
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DataRetrieval Namespace

The DataRetrieval namespace provides classes to store the record details and conversation transcripts between customers and agents.

The DataRetrieval namespace includes these classes.