Industries Common Resources Developer Guide

Industries Common Resources
AI Accelerator and Scoring Framework
Action Launcher
Actionable List Members
Actionable Segmentation
Business Rules Engine
Context Service
Criteria-Based Search and Filter
Data Processing Engine, Batch Management, and Monitor Workflow Services
Digital Lending
Discovery Framework
Decision Table
Decision Explainer
Einstein Relationship Insights
Einstein Standard Invocable Actions
Engagement
Group Membership and Households
Identity Verification
Intelligent Document Reader
Intelligent Form Reader
Interest Tagging
Omnistudio Business APIs
Outcome Management Developer Guide
Outreach List
Record Alerts
Record Rollup Definitions
Scheduled Reminders
Sentiment Insights
Service Process Studio
Service Process Studio Metadata Types
Apex Reference
Service Process Studio Invocable Actions
Service Process Studio Connect APIs
Resources
Request Bodies
Document Info Attributes
Generic Object
Service Process Request
Response Bodies
Service Process Studio Connect API Use Cases
Timeline
Virtual Calls
Associated Objects
IndustriesSettings
Industries Object Access by Community License
Access Industries Features Deployed Using Managed Packages
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Service Process Request

Input for creating or updating a service process.
JSON example
Properties
Name Type Description Required or Optional Available Version
attributes Map<String, Generic Object> Field name-value pairs, object names and field name-value pairs, or both. The attributes property populates the base and extended attributes defined in Service Process Studio and must match their structure. Required 57.0
caseInfo Map<String, Generic Object> Field name-value pairs for the Case object. Optional 57.0
documentInfo Document Info Attributes[] List of documents. Optional 57.0
svcCatalogItem​DefApiName String API Name of the related Service Catalog Item Definition. See SvcCatalogItemDef. Required 57.0