Salesforce Console Developer Guide
jNewer Version Available
onChatCriticalWaitState()
Registers a function to call when a chat becomes critical to answer or a waiting chat
is answered. Available in API version 29.0 or
later.
Syntax
1sforce.console.chat.onChatCanceled(chatKey:String, callback:Function)Arguments
| Name | Type | Description |
|---|---|---|
| chatKey | String | The chatKey associated with the chat for which the critical wait state has changed. |
| callback | function | JavaScript method called upon completion of the method. |
Sample Code–Visualforce
1<apex:page >
2 <apex:includeScript value="/support/console/62.0/integration.js"/>
3 <script type="text/javascript">
4 var eventHandler = function (result) {
5 alert('This chat has reached a critical wait');
6 }
7 //Get the value for 'myChatKey' from the sforce.console.chat.getDetailsByPrimaryTabId() or other chat methods.
8 //These values are for example purposes only
9 var chatKey = 'myChatKey';
10 sforce.console.chat.onChatCriticalWaitState(chatKey, eventHandler);
11 </script>
12</apex:page>