Standard Data Model Objects (DMOs)

Data model objects (DMOs) are groupings of data created from data streams, insights, and other sources. Find reference information about the standard DMOs found in Data Cloud.

Account DMO
The Account DMO is a Data Cloud data model object for how a party wants to interact with your company. Provided in both the Sales and Service Data Kits.
Account Contact DMO
The Account Contact DMO is a Data Cloud data model object for an individual who has a role specific to an account. Provided in both the Sales and Service Data Kits.
Affiliation DMO
The Affiliation DMO is a Data Cloud data model object for affiliation or how to map data Marketing Cloud Engagement business unit use cases.
Agent Service Presence DMO
The Agent Service Presence DMO is a Data Cloud data model object (DMO) for a presence user’s real-time presence status.
Agent Work DMO
The Agent Work DMO is a Data Cloud data model object (DMO) for a work assignment that has been routed to an agent.
Agent Work Skill DMO
The Agent Work Skill DMO is a Data Cloud data model object (DMO) for a for a skill used to route a work assignment to an agent.
Authorization Form DMO
The Authorization Form DMO is a Data Cloud data model object (DMO) for the set of terms and conditions, such as privacy policy, contract, or consent forms.
Authorization Form Consent DMO
The Authorization Form Consent DMO is a Data Cloud data model object (DMO). This DMO captures the where, when, and how a party gives consent for a form, a set of terms and conditions, or a privacy policy.
Authorization Form Data Use DMO
The Authorization Form Data Use data model object (DMO) is a Data Cloud DMO for the data uses consented to in an authorization form.
Authorization Form Text DMO
The Authorization Form Text DMO is a Data Cloud data model object (DMO) for an authorization form’s text and language settings.
Benefit Action DMO
The Benefit Action DMO is a Data Cloud data model object (DMO) for actions triggered when a program benefit is assigned to a loyalty program member.
Benefit Type DMO
The Benefit Type DMO is a Data Cloud data model object (DMO) for the types of benefits of a loyalty program, such as healthcare, financial, and loyalty.
Brand DMO
The Brand DMO is a Data Cloud data model object (DMO) for the product’s brand, for example, Northern Trail Outfitters.
Card Account DMO
Represents a financial tool offered by a bank as a type of loan, with a line of revolving credit that you can access via your card and your card's account. Provided in the Financial Services Cloud Data Kit. This DMO is available in API version 58 and later.
Case DMO
The Case DMO is a Data Cloud data model object (DMO) for support cases based on recorded issues, for example, a laptop connectivity problem. Provided in both the Sales and Service Data Kits.
Case Update DMO
The Case Update DMO is a Data Cloud data model object (DMO) for a for historical information about changes made to the associated case.
Communication Subscription DMO
The Communication Subscription DMO is a Data Cloud data model object (DMO) for a customer’s subscription preferences for a specific communication.
Communication Subscription Channel Type DMO
The Communication Subscription Channel Type DMO is a Data Cloud data model object (DMO) for the engagement channel through which a customer is reached for a communication subscription.
Communication Subscription Consent DMO
The Communication Subscription Consent DMO is a Data Cloud data model object (DMO) for the engagement or communication channel preferences of a customer.
Communication Subscription Timing DMO
The Communication Subscription Timing DMO is a Data Cloud data model object (DMO) for a customer's timing preferences for receiving a communication subscription.
Consent Action DMO
The Consent Action DMO is a Data Cloud data model object (DMO) for what a user consents to be done with their data, for example, data collection or web activity tracking.
Consent Status DMO
The Consent Status DMO is a Data Cloud data model object (DMO) for the status of consent, for example opted in or out of data collection.
Contact Point Address DMO
The Contact Point Address data model object (DMO) is a Data CloudDMO based on the mailing address of a party. Provided in both the Sales and Service Data Kits.
Contact Point App DMO
The Contact Point App DMO is a Data Cloud data model object for the software application of a party on a specific device.
Contact Point Consent DMO
The Contact Point Consent DMO is a Data Cloud data model object (DMO) for recording information about consent for a specific contact point. This data includes when, how, for how long, and whether the party has double opted-in.
Contact Point Email DMO
The Contact Point Email DMO is a Data Cloud data model object for the email address of a party. Provided in both the Sales and Service Data Kits.
Contact Point Phone DMO
The Contact Point Phone data model object (DMO) is a Data Cloud DMO for the phone number of a party. Provided in both the Sales and Service Data Kits.
Contact Point Social DMO
The Contact Point Social DMO is a Data Cloud data model object (DMO) for the social media handle for a party, for example @trustednews on Twitter.
Conversation Entry Transcript Excerpt DMO
The Conversation Entry Transcript Excerpt DMO is a Data Cloud data model object for a portion of a Conversation Entry that includes a portion of a transcript.
Conversation Reason DMO
The Conversation Reason DMO is a Data Clouddata model object for the reason a conversation started. It contains aggregated metrics for excerpts. Example values include cancel order, update order, and check on order status.
Conversation Reason Category DMO
The Conversation Reason Category DMO is a Data Cloud data model object for a grouping of conversation reasons that have the same overall topic. It contains aggregated metrics for the associated conversation reasons. Example values include Order Management, Payments, and Account Management.
Conversation Reason Report Definition DMO
The Conversation Reason Report Definition DMO is a Data Cloud data model object for a conversation mining report that contains an overview of the conversational data shape and groups of conversation reasons and excerpts.
Conversation Reason Report Segment Def DMO
The Conversation Reason Report Segment Def DMO is a Data Cloud data model object for a segment definition of a conversation reason report.
Data Use Legal Basis DMO
The Data Use Legal Basis DMO is a Data Cloud data model object (DMO) for the legal reason for contacting a customer, such as billing or contract.
Data Use Purpose DMO
The Data Use Purpose DMO is a Data Cloud data model object (DMO) for the purpose of contacting a prospect or customer, such as for billing, marketing, or surveys.
Deposit Account DMO
Represents a subtype of a financial account. Provided in the Financial Services Cloud Data Kit. This DMO is available in API version 58 and later.
Data Use Purpose Consent Action DMO
The Data Use Purpose Consent Action DMO is a Data Cloud data model object (DMO) for individual consent preferences for consent actions.
Device DMO
The Device data model object (DMO) is a Data Cloud DMO for a specific electronic unit that you want to track signals from, for example, a refrigerator, watch, or car.
Device Application Engagement DMO
The Device Application Engagement DMO is a Data Cloud data model object (DMO) for data about device engagement, for example mobile app usage.
Device Application Template DMO
The Device Application Template DMO is a Data Cloud data model object (DMO) for a reusable standard format for applications to exchange information between devices.
Email Engagement DMO
The Email Engagement DMO is a Data Cloud data model object (DMO) for data captured from various data sources about engagement in the Email channel.
Email Message DMO
The Email Message DMO is a Data Cloud data model object (DMO) for an email message, usually text, but possibly HTML, including attachments sent or received over the network.
Email Publication DMO
The Email Publication DMO is a Data Cloud data model object (DMO) that contains information about a publication such as a campaign or an orchestration used in the Email channel
Email Template DMO
The Email Template DMO is a Data Cloud data model object (DMO) for the standard form of an email message that can be personalized and customized based on a campaign.
Engagement Channel Type DMO
The Engagement Channel Type DMO is a Data Cloud data model object (DMO) for which channels are supported by individual preferences. For example, individuals can set consent preferences for SMS but not for a phone call.
Engagement Channel Type Consent DMO
The Engagement Channel Type Consent DMO is a Data Cloud data model object (DMO) for an individual’s consent preferences specific to a type of communication, such as email.
Engagement Topic DMO
The Engagement Topic DMO is a Data Cloud data model object (DMO) that is used to represent information about the topics discussed by a customer and other attendees during an engagement. Each engagement may have multiple topics such as campaigns, promotions, opportunities, and tasks.
Financial Account Balance DMO
Represents types of balances associated to a financial account. Provided in the Financial Services Cloud Data Kit. This DMO is available in API version 58 and later.
Financial Account DMO
Represents a financial account held at a financial institution such as a bank. Provided in the Financial Services Cloud Data Kit. This DMO is available in API version 58 and later.
Financial Account Fee DMO
Represents fees associated with a financial account. Provided in the Financial Services Cloud Data Kit. This DMO is available in API version 58 and later.
Financial Account Interest Rate DMO
Represents the interest rate associated with a financial account. Provided in the Financial Services Cloud Data Kit. This DMO is available in API version 58 and later.
Financial Account Limit DMO
Represents the limits associated with a financial account. Provided in the Financial Services Cloud Data Kit. This DMO is available in API version 58 and later.
Financial Account Party DMO
Represents the role of an organization account or person account related to a financial account. Provided in the Financial Services Cloud Data Kit. This DMO is available in API version 58 and later.
Financial Account Transaction DMO
Represents transactions related to a financial account. There can be various types of transactions such as credit, debit, and so forth. Provided in the Financial Services Cloud Data Kit. This DMO is available in API version 58 and later.
Financial Customer DMO
Represents an extension of an account to capture financial services attributes. Provided in the Financial Services Cloud Data Kit. This DMO is available in API version 58 and later.
Financial Goal DMO
Represents the money to achieve a financial goal such as education or home purchase. Provided in the Financial Services Cloud Data Kit. This DMO is available in API version 58 and later.
Financial Goal Funding DMO
Represents a financial goal of an individual or person account that requires funding. This DMO is available in API version 61 and later.
Financial Goal Party DMO
Represents an association between a financial goal and the related party. Provided in the Financial Services Cloud Data Kit. This DMO is available in API version 58 and later.
Financial Holding DMO
Represents the financial holdings associated with either an account or a financial account. Provided in the Financial Services Cloud Data Kit. This DMO is available in API version 58 and later.
Financial Plan DMO
Represents a financial plan for a person account. This DMO is available in API version 61 and later.
Financial Security DMO
Represents a financial holding such as securities, bonds, mutual funds, and so forth in relation to either an account or a financial account (investment account). Provided in the Financial Services Cloud Data Kit. This DMO is available in API version 58 and later.
Flow DMO
The Flow DMO is a Data Cloud data model object (DMO) for details about a flow.
Flow Element DMO
The Flow Element DMO is a Data Cloud data model object (DMO) for details about a single element within a flow version.
Flow Element Run DMO
The Flow Element Run DMO is a Data Cloud data model object (DMO) for the status of a single element executed within a flow run.
Flow Run DMO
The Flow Run DMO is a Data Cloud data model object (DMO) for details about a single execution of a flow.
Flow Version DMO
The Flow Version DMO is a Data Cloud data model object (DMO) for details about a version of a flow.
Flow Version Occurrence DMO
The Flow Version Occurrence DMO is a Data Cloud data model object (DMO) for an instance of a recurring flow that runs on a schedule. For example, a flow that runs weekly on Wednesdays creates an occurrence each time it runs.
Goods Product DMO
The Goods Product DMO is a Data Cloud data model object (DMO) for a specific product, for example a carton of milk or a set of towels
Individual DMO
The Individual DMO is a Data Cloud data model object for contacts, customers, or other people interested in your company's products or services.
Insurance Policy DMO
Represents an insurance policy. Provided in the Financial Services Cloud Data Kit. This DMO is available in API version 58 and later.
Interest Tag Definition DMO
Represents products, services, features in which a party has expressed interest. Provided in the Financial Services Cloud Data Kit. This DMO is available in API version 58 and later.
Investment Account DMO
Represents a subtype of a financial account. Provided in the Financial Services Cloud Data Kit. This DMO is available in API version 58 and later.
Knowledge Article Engagement DMO
Stores the user engagement details related to a Knowledge Article. It’s a logical subtype of EngagementAction. Provided by the Knowledge Engagement Ingestion API. This DMO is available in API version 58 and later.
Lead DMO
The Lead data model object (DMO) is a Data Cloud DMO for a person or company that shows interest in a company’s products or services.
Loan Account DMO
Represents a subtype of financial account. Provided in the Financial Services Cloud Data Kit. This DMO is available in API version 58 and later.
Loyalty Benefit DMO
The Loyalty Benefit DMO is a Data Cloud data model object (DMO) for a perk or betterment that is available to the members of a Loyalty Program. Examples include waived airline baggage fees, complimentary hotel stays, or a rental car upgrade.
Loyalty Benefit Type DMO
The Loyalty Benefit Type DMO is a Data Cloud data model object (DMO) for the type of loyalty benefit, such as rewards or gift cards.
Loyalty Journal Subtype DMO
The Loyalty Journal Subtype DMO is a Data Cloud data model object (DMO) for a subtype of a loyalty journal type, such as a watched video or product review.
Loyalty Journal Type DMO
The Loyalty Journal Type DMO is a Data Cloud data model object (DMO) for the type of loyalty journal.
Loyalty Ledger DMO
The Loyalty Ledger DMO is a Data Cloud data model object (DMO) to record the points credited or debited for a member across transactions.
Loyalty Member Currency DMO
The Loyalty Member Currency DMO is a Data Cloud data model object (DMO) representing the value a loyalty member selects to receive, for example, as airline miles or as points.
Loyalty Member Tier DMO
The Loyalty Member Tier DMO is a Data Cloud data model object (DMO) for the benefit tier within the program that a member is assigned.
Loyalty Partner Product DMO
The Loyalty Partner Product DMO is a Data Cloud data model object (DMO) for a product offered by a loyalty program partner, such as a coupon from another company.
Loyalty Program DMO
The Loyalty Program DMO is a Data Cloud data model object (DMO) for a strategy designed to encourage customers to continue to be loyal to the business associated with the program.
Loyalty Program Currency DMO
The Loyalty Program Currency DMO is a Data Cloud data model object (DMO) representing the value or currency that the loyalty program offers to customers.
Loyalty Program Member DMO
The Loyalty Program Member DMO is a Data Cloud data model object (DMO) for a person who has joined a loyalty program.
Loyalty Program Member Promotion DMO
The Loyalty Program Member Promotion DMO is a Data Cloud data model object (DMO) that represents details about a promotion available to a loyalty program member. For example, if a program allows double points on outdoor purchases.
Loyalty Program Partner DMO
The Loyalty Program Partner DMO is a Data Cloud data model object (DMO) for companies with loyalty program offerings.
Loyalty Tier DMO
The Loyalty Tier DMO is a Data Cloud data model object (DMO) for a level of a loyalty program where member benefits increase at higher levels of the hierarchy.
Loyalty Tier Benefit DMO
The Loyalty Tier Benefit DMO is a Data Cloud data model object (DMO) for a benefit that is available in a specific loyalty member tier.
Loyalty Tier Group DMO
The Loyalty Tier Group DMO is a Data Cloud data model object (DMO) for loyalty programs that have multiple tiers of benefits. Tiers can be organized based on objectives, for example, lifetime, marketing, or regular.
Loyalty Transaction Journal DMO
The Loyalty Transaction Journal DMO is a Data Cloud data model object (DMO) for a collection of transactions related to a loyalty program. Loyalty Transaction Journals are related to a voucher, but could relate to other payment method types.
Market Journey Activity DMO
The Market Journey Activity data model object (DMO) is a Data Cloud DMO for a step or activity within a journey in Journey Builder.
Master Product DMO
The Master Product DMO is a Data Cloud data model object (DMO) for data about a company’s products.
Market Segment DMO
The Market Segment DMO is a Data Cloud data model object (DMO) for a group of people who share one or more common characteristics, grouped for marketing purposes.
Member Benefit DMO
The Member Benefit DMO is a Data Cloud data model object (DMO) for a benefit available within the loyalty program that a member is qualified for and has elected to receive.
Message Engagement DMO
The Message Engagement DMO is a Data Cloud data model object (DMO) for a user’s engagement with a marketing message.
Operating Hours DMO
The Operating Hours DMO is a Data Cloud data model object (DMO) for when a business or business function is available for use.
Opportunity DMO
The Opportunity DMO is a Data Cloud data model object (DMO) for deals or sales that are in progress and not yet completed.
Opportunity Product DMO
The Opportunity Product DMO is a Data Cloud data model object (DMO) for connecting an opportunity to the product that it represents, allowing for a many-to-many relationship.
Order Delivery Method DMO
The Order Delivery Method data model object (DMO) is a Data Cloud DMO for the order and delivery methods for products or service fulfillment.
Party Consent DMO
The Privacy Consent DMO is a Data Cloud data model object (DMO) for an individual’s consent preferences.
Party DMO
Represents information about who you are dealing with. Provided in the Financial Services Cloud Data Kit. This DMO is available in API version 58 and later.
Party Expense DMO
Represents the expense incurred by an individual or account. This DMO is available in API version 61 and later.
Party Financial Asset DMO
Represents a financial asset associated with an individual or an organization. For example, cash in hand, owned property, and so forth. Provided in the Financial Services Cloud Data Kit. This DMO is available in API version 58 and later.
Party Financial Liability DMO
Represents a financial liability associated with an individual or an organization. For example a mortgage or loan. Provided in the Financial Services Cloud Data Kit. This DMO is available in API version 58 and later.
Party Identification DMO
The Party Identification DMO is a Data Cloud data model object for the ways to identify a party, such as a driver’s license or a birth certificate.
Party Income DMO
Represents the income of an individual or a business. The income can be from salaries, commissions, fees, rental properties, and other sources. This DMO is available in API version 61 and later.
Party Interest Tag DMO
Represents an association between a party and interest tag. Provided in the Financial Services Cloud Data Kit. This DMO is available in API version 58 and later.
Payment Method DMO
Represents the way a customer pays for a transaction.
Person Life Event DMO
Represents a major life event for an individual. Provided in the Financial Services Cloud Data Kit. This DMO is available in API version 58 and later.
Privacy Consent Log DMO
The Privacy Consent Log DMO is a Data Cloud data model object (DMO) for information about a user’s requested consent and privacy information.
Product Browse Engagement DMO
Product Browse Engagement DMO is a Data Cloud data model object (DMO) for data captured from a user action, such as searching for products or viewing a list of products.
Product Catalog DMO
The Product Catalog DMO is a Data Cloud data model object (DMO) for a company’s inventory or merchandising catalog.
Product Catalog Category DMO
The Product Catalog Category DMO is a Data Cloud data model object (DMO) for the category of the product catalog, such as shoes, trucks, or housewares.
Product Category DMO
The Product Category data model object (DMO) is a Data Cloud DMO for the types of products a company has or offers, such as shoes or types of services.
Product Category Product DMO
The Product Category Product data model object (DMO) is a Data Cloud DMO used to identify how products are assigned to categories. For example, Northern Trail Outfitters can use this DMO to identify how a specific running shoe is assigned to a shoe and running categories.
Product Order Engagement DMO
The Product Order Engagement DMO is a Data Cloud data model object (DMO) for a user’s online shopping order data.
Promotion DMO
The Promotion DMO is a Data Cloud data model object (DMO) for loyalty promotion details such as the type of promotion.
Record Alert DMO
Represents record alerts for an account. Provided in the Financial Services Cloud Data Kit. This DMO is available in API version 58 and later.
Promotion Loyalty Partner Product DMO
The Promotion Loyalty Partner Product DMO is a Data Cloud data model object (DMO) for the promotion of a product that a partner is co-marketing to loyalty program members.
Sales Order DMO
The Sales Order DMO is a Data Cloud data model object (DMO) that provides information around current and pending sales orders.
Sales Order Product DMO
The Sales Order Product DMO is a Data Cloud data model object (DMO) for the component of a sales order that identifies a product or service to be sold to the customer.
Sales Store DMO
The Sales Store DMO is a Data Cloud data model object (DMO) that provides information regarding a retail establishment selling items to the public.
Service Presence Status DMO
The Service Presence Status DMO is a Data Cloud data model object (DMO) for a presence status that can be assigned to a service channel. For example, Available for Leads, Out for Lunch, or Busy.
Shopping Cart Engagement DMO
The Shopping Cart Engagement DMO is a Data Cloud Data Platform data model object (DMO) for data captured from user actions, such as adding and removing items from a shopping cart.
Shopping Cart Event Type DMO
The Shopping Cart Event Type DMO is a Data Cloud data model object (DMO) for when a customer interacts with a commerce site’s shopping cart.
Shopping Cart Product Engagement DMO
The Shopping Cart Product Engagement DMO is a Data Cloud data model object (DMO) for data captured from user actions, such as adding and removing items from a shopping cart.
Skill DMO
The Skill DMO is a Data Cloud data model object (DMO) for proficiency, competence, or expertise that an employee possesses, which is useful to the mission of an organization.
SMS Publication DMO
The SMS Publication DMO is a Data Cloud data model object (DMO) for the process that sends out a set of SMS messages to multiple recipients.
SMS Template DMO
The SMS Template DMO is a Data Cloud data model object (DMO) for a reusable, standard format for text (SMS) messages.
Software Application DMO
The Software Application DMO is a Data Cloud data model object (DMO) for defining programs created for the end user, such as an app for Northern Trail Outfitters loyalty members.
Survey DMO
The Survey DMO is a Data Cloud data model object (DMO) for a survey.
Survey Invitation DMO
The Survey Invitation DMO is a Data Cloud data model object (DMO) for the invitation sent to a participant to complete the survey.
Survey Question DMO
The Survey Question DMO is a Data Cloud data model object (DMO) for a question in a survey under a section.
Survey Question Response DMO
The Survey Question Response DMO is a Data Cloud data model object (DMO) for participants who answer specific questions.
Survey Question Section DMO
The Survey Question Section DMO is a Data Cloud data model object (DMO) for a section, such as the title section or a question section, in a survey.
Survey Response DMO
The Survey Response DMO is a Data Cloud data model object (DMO) for an answer to a survey question.
Survey Subject DMO
The Survey Subject DMO is a Data Cloud data model object (DMO) for a relationship between a survey and another object, such as an account or a case.
Survey Version DMO
The Survey Version DMO is a Data Cloud data model object (DMO) for a version of the survey.
User DMO
The User DMO is a Data Cloud data model object (DMO) for an account, a person or a machine, that can log in to use the deployed software system.
User Group DMO
The User Group DMO is a Data Cloud data model object (DMO) for a set of system users with common characteristics. User Groups are often created to simplify the granting of system privileges and granting access to resources.
Voucher DMO
The Voucher DMO is a Data Cloud data model object (DMO) for a loyalty program’s voucher.
Voucher Definition DMO
The Voucher Definition DMO is a Data Cloud data model object (DMO) for details about a voucher definition associated with a loyalty program.
Web Search Engagement DMO
The Web Search Engagement DMO is a Data Cloud data model object (DMO) for web search engagement data.
Website Engagement DMO
The Website Engagement DMO is a Data Cloud data model object (DMO) for any data associated with website engagement, such as views or clicks.

Data Cloud Reference Guide

Standard Data Model Objects (DMOs)