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Waitlist Result

Output representation of the waitlist result.
JSON example
1{
2    "result":{
3        "waitlists":[
4            {
5                "description":"None",
6                "isActive":true,
7                "name":"Queue_1",
8                "serviceResources":[
9                    {
10                        "id": "0Hnxx0000004C92CAE",
11                        "name":"Admin"
12                    },
13                    {
14                        "id": "0Hnxx0000004CFVCA2",
15                        "name":"Standard User 2 Technician"
16                    }
17                ],
18                "waitlistAnalytics":{
19                    "currentParticipant":1,
20                    "totalWaitingTime":40,
21                    "avgWaitingTime":20,
22                    "avgParticipants":24
23                },
24                "waitlistId":"11wxx0000005GTHAA2",
25                "waitlistParticipants":[
26                    {
27                        "participant":{
28                            "id":"001xx000003GZUZAA4",
29                            "name":"Global Media"
30                        },
31                        "participantIdentifier":"WP-0020",
32                        "serviceAppointmentId":"08pxx0000004CYqAAM",
33                        "serviceResource":{
34                            "id":"0Hnxx0000004C92CAE",
35                            "name":"Admin"
36                        },
37                        "waitlistParticipantId":"12oxx0000004FGiAAM",
38                        "workTypeGroup":{
39                            "id":"0VSxx0000004CoyGAE",
40                            "name":"General Banking WTG"
41                        },
42                        "createdDate" :"2023-05-02T12:23:34",
43                        "extendedFields":[
44                            {
45                                "name":"Source__c",
46                                "value":"Email"
47                            }
48                        ]
49                    }
50                ],
51                "workTypeGroups":[
52                    {
53                        "id":"0VSxx0000004CoyGAE",
54                        "name":"General Banking WTG"
55                    }
56                ]
57            }
58        ]
59    }
60}
Property Name Type Description Filter Group and Version Available Version
result Waitlist List Result Details of the waitlist, including the list of participants and work type groups. Small, 59.0 59.0