Industries Common Resources Developer Guide
Summer '26 (API version 67.0)
Spring '26 (API version 66.0)
Winter '26 (API version 65.0)
Summer '25 (API version 64.0)
Spring '25 (API version 63.0)
Winter '25 (API version 62.0)
Summer '24 (API version 61.0)
Spring '24 (API version 60.0)
Winter '24 (API version 59.0)
Summer '23 (API version 58.0)
Spring '23 (API version 57.0)
Winter '23 (API version 56.0)
Summer '22 (API version 55.0)
Spring '22 (API version 54.0)
Winter '22 (API version 53.0)
Summer '21 (API version 52.0)
Spring '21 (API version 51.0)
deleteEngagements(engagementInteractionId)
fetchEngagements(engagementInteractionId)
createEngagementInteraction(engagementContainerInput)
Integrate the Engagement Objects Into Your CTI System
IndustriesSettings
Industries Object Access by Community License
Access Industries Features Deployed Using Managed Packages
Newer Version Available
EngagementContainerConnect Methods
These are the methods for EngagementContainerConnect. Methods are static.
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deleteEngagements(engagementInteractionId)
Delete an engagement interaction record. -
fetchEngagements(engagementInteractionId)
Get an engagement interaction record. -
createEngagementInteraction(engagementContainerInput)
Create an engagement interaction record.