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VPL_UpdateInteractionTopics

This Integration Procedure is used to update interaction topics.

Sample Input

1{
2    "interactionTopicId": "a1R5w000006mvWFEAY",
3    "outcome": "Verified"
4}

Parameter	Required/Optional
interactionTopicId	Required
outcome	Required

Sample Output

1{
2  "ineractionStatus": {
3    "UpsertSuccess": true,
4    "vlocity_cmt__Outcome__c": "Verified",
5    "Id": "a154x000000f4gMAAQ"
6  }
7}

Called By

Flows:
- Agent console: Home page

Calls

Data Mapper: VPL-UpdateInteractionTopic