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Compatibility and Requirements

AppReviewService is a JavaScript module that provides an API to Lightning web components to make mobile hardware and platform (operating system) features available in JavaScript. It requires access to device hardware and device platform APIs. This access is only available when AppReviewService runs within a compatible Salesforce mobile app. It does not and cannot function when running in a standard web browser, whether the browser runs on a desktop or mobile device.

AppReviewService is available in Lightning apps that are distributed using Mobile Publisher for Experience Cloud.

AppReviewService is fully functional when used in a Lightning app or Lightning site that’s run from a compatible Mobile Publisher for Experience Cloud mobile app on a compatible iOS or Android mobile device. See Requirements for Mobile Publisher for Experience Cloud, or the requirements page for your target mobile app for specific device and operating system requirements.

AppReviewService is not fully available when running on other devices, such as a desktop, or when running in a web browser, even on a mobile device. It requires the Mobile Publisher for Experience Cloud app. The AppReviewService API is accessible in Lightning Experience on all devices, so your code won’t fail due to missing functions. However, when your app runs in a browser—desktop or mobile—it can use only AppReviewService constants and utility functions. Attempting any app review-related operation will fail.