Embedded Service Chat for Web Developer Guide

Embedded Service Chat for Web Developer Guide
Adjust General Parameters
Set the Width, Height, and Base Font Size
Set a Domain
Set the Language
Set Right-to-Left Language Layout
Change the Embedded Chat Window Appearance and Behavior
Customize Embedded Chat
Customize the Channel Menu
Embedded Service Customized Components
Code Snippet Versions
PDF

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Set Right-to-Left Language Layout

This parameter is included in your generated code snippet and set to English for versions 5.0 and later. To enable right-to-left layout enhancements in Chat, set the two-letter value to the supported language in your code snippet.

The legacy chat product is in maintenance-only mode, and we won't continue to build new features. You can continue to use it, but we no longer recommend that you implement new chat channels. Instead, you can modernize your customer communication with Messaging for In-App and Web. Messaging offers many of the chat features that you love plus asynchronous conversations that can be picked back up at any time.

Important

embedded_svc.settings.language = ".."

There are other settings to take care of to make sure that translation works properly. Use the Salesforce Help for guidance.