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Recommendation Object

A Next Best Action recommendation object.
Property Name Type Description Filter Group and Version Available Version
acceptanceLabel String Text indicating user acceptance of the recommendation. Small, 45.0 45.0
actionReference String Reference to the action to perform, for example, launching a flow. Small, 45.0 45.0
description String Description of the recommendation. Small, 45.0 45.0
externalId String External ID of the recommendation. This ID doesn’t need to be a Salesforce 18-character ID. For example, it can be a product number from an external system. Small, 46.0 46.0
id String ID of the recommendation. Small, 45.0 45.0
image Asset File Image to display. Small, 45.0 45.0
name String Name of the recommendation. Small, 45.0 45.0
rejectionLabel String Text indicating user rejection of the recommendation. Small, 45.0 45.0
url String URL to the recommendation. Small, 45.0 45.0