Newer Version Available

This content describes an older version of this product. View Latest

Activate Bank Payments for AppExchange Checkout

To let customers pay for your solution with a bank transfer, request this payment method in Stripe. After Stripe reviews and approves your request, you’re eligible to receive bank payments. Depending on your location, you can accept payments through credit cards or the Automated Clearing House (ACH) network.

Starting January 31, 2025, the Single Euro Payment Area (SEPA) payment method has been disabled for companies based in the European Union. Existing SEPA transactions remain active. For new transactions, you can accept only the credit card method. For more information, see Salesforce Help.

Important

Your business address in Stripe determines the type of bank transfers that you can accept. To accept ACH payments, your company must be based in the United States. If your company is based in the European Union, you can receive the payment through the credit card method.

Note

  1. Go to the Stripe website.
  2. Log in to your Stripe account.
  3. Click Settings.
  4. Under Payments and Payouts, click Payment methods.
  5. Request Cards (1) or ACH Credit Transfer (2) for your account.
    A view of the Payment Settings page in the Stripe dashboard with callouts around ACH and SEPA payment methods.
    Your activation request is sent to Stripe for processing. You receive an email when your request is approved.
  6. If you requested ACH Credit Transfer, verify that the activation succeeded.
    1. Go to the Stripe website again.
    2. Log in to your Stripe account.
    3. Go to Stripe’s ACH Guide.
    4. Click Enable ACH. If you don’t see an option to enable ACH, ACH Credit Transfer is already active for your account.