Application Installation Guide

What Is AgentExchange?
Discover AgentExchange Solutions
Prepare to Install an AgentExchange Package
Receive Private Offers from AgentExchange Partners
Unauthorized Managed Packages
Installing Packages
App Rollout
Access AgentExchange from Agentforce Builder
After Installing a Package
FAQ
AgentExchange Considerations
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What Is AgentExchange?

AgentExchange is a unified marketplace offering solutions, such as apps, agents, components, and consulting services. To make your own solution publicly available to potential customers, you must be a Salesforce partner.

Introducing the new AgentExchange. We’ve unified AppExchange, AgentExchange, and Slack Marketplace into a single destination. Now, you can easily find, try, buy, and deploy the agents, apps, integrations, and certified experts you need to optimize your business.

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How Does AgentExchange Work?

The creative power behind each AgentExchange solution is a Salesforce partner. AgentExchange gives partners a place to create and publish extensions to Salesforce and Slack. AgentExchange is also the place for Salesforce and Slack admins to find and install solutions that fit their business needs. Here’s how AgentExchange works.
Create
A Salesforce partner initiates the process by creating an innovation that can improve a business process, such as a custom object, custom tab, or component. Partners share their customizations with other Salesforce users as a packaged AgentExchange solution. Solutions can come in many forms, including apps, AI agents, Bolt solutions, Flow solutions, Lightning data, components, and more.
Publish
The Salesforce partner registers, packages, and publishes their solution on AgentExchange. They can also create a demo of the functionality included in their solution for others to view before installing and include a trial version.
Install
Salesforce customers browse solutions published on AgentExchange and choose which solutions to install in their orgs. Installing a published AgentExchange solution is safe and simple. Customers can:
  • Browse—View the descriptions, reviews, and demos of solutions on AgentExchange. They select the solution that fits their needs.
  • Test drive—Review a fully functional demo of the solution as a read-only user, and plan their implementation with their admins.
  • Install—Add the solution and all its components to their Salesforce environment or Slack workspace.
  • Deploy—Immediately give their users access to the solution or customize it for a select group of users.

Who Can Use AgentExchange?

Anyone can browse and test drive AgentExchange listings. Salesforce admins, Slack admins, and users with the Download AgentExchange Packages permission can install AgentExchange apps. To publish a listing on AgentExchange, a user needs both Create AgentExchange Packages and Upload AgentExchange Packages permissions.