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WebCartAbandonedEvent

Notifies subscribers of an abandoned cart. This object is available in API version 63.0 and later.

Supported Calls

describeSObjects()

Supported Subscribers

Subscriber Supported?
Apex Triggers Yes
Flows Yes
Processes Yes
Pub/Sub API Yes
Streaming API (CometD) Yes

Subscription Channel

/event/WebCartAbandonedEvent

Event Delivery Allocation Enforced

No

Special Access Rules

WebCartAbandonedEvent is available only if the B2B or B2C Commerce license is enabled.

Fields

Field Details
ContactDetails
Type
textarea
Properties
Nillable
Description
The contact details of the shopper in JSON format. Contains email address, contact ID, and device ID properties.
Example
Registered shopper:
1{ "emailAddress" : "user@example.com" , "contactId" : "003XXXXXXXXXXXX" , "deviceId" : null }
Guest shopper:
1{ "emailAddress" : "user@example.com" , "contactId" : null , "deviceId" : "e8fd7b07-463a-4658-b440-9ef3e4b5fa91" }
EventUuid
Type
string
Properties
Nillable
Description
A universally unique identifier (UUID) that identifies a platform event message.
Individual
Type
string
Properties
Nillable
Description
The individual ID of the shopper. For registered shoppers, it's stored as contactId in contactDetails.contactId. For guest shoppers, it's stored as guestUuid in contactDetails.deviceId.
ReplayId
Type
string
Properties
Nillable
Description
Represents an ID value that is populated by the system and refers to the position of the event in the event stream. Replay ID values aren’t guaranteed to be contiguous for consecutive events. A subscriber can store a replay ID value and use it on resubscription to retrieve missed events that are within the retention window.
WebCartId
Type
reference
Properties
Nillable
Description
The ID of the cart.
This field is a relationship field.
Relationship Name
WebCart
Refers To
WebCart
WebStoreId
Type
reference
Properties
Nillable
Description
The ID of the store.
This field is a relationship field.
Relationship Name
WebStore
Refers To
WebStore