Estimated Wait Time

Get the estimated wait time for a customer waiting for service that belongs to a specified work type group.

Resource

1/connect/scheduling/estimated-wait-time

Resource example

1https://yourInstance.salesforce.com/services/data/v67.0/connect/scheduling/estimated-wait-time

Available version

65.0

HTTP methods

POST

Request body for POST

Root XML tag

<estimatedWaitTime>

JSON example with waitlist ID

1{
2   "waitlistId": "11wfi700000262vAAA"
3}

JSON example with waitlist participant ID

1{
2   "waitlistParticipantId": "12oxx0000004FGiAAM"
3}

Properties

Name	Type	Description	Required or Optional	Available Version
`waitlistId`	String	ID of the waitlist.	Required if the `waitlistParticipantId` parameter isn't specified.	65.0
`waitlistParticipantId`	String	ID of the waitlist participant.	Required if the `waitlistId` parameter isn't specified.	65.0

Response body for POST

Estimated Wait Time

Connect REST API Developer Guide