Claim Details

Output representation for the details of a claim record.

JSON example

1{
2  "claimId": "0Zkxx000000001dEAA",
3  "name": "Claim for Auto Accident",
4  "accountId": "001xx000003DGQyAAO",
5  "insurancePolicyId": "0YTx0000000001qEAA",
6  "lossDate": "2025-09-13",
7  "claimAttributes": [
8    {
9      "apiName": "PoliceReportNumber",
10      "value": "SF-2025-09-13-00123"
11    }
12  ],
13  "participants": [
14    {
15      "id": "0kaxx000000001dEAA",
16      "instanceKey": "part1",
17      "contactId": "003xx000003DGQyAAO",
18      "roles": [
19        "Driver"
20      ]
21    }
22  ],
23  "items": [
24    {
25      "id": "0koxx000000001dEAA",
26      "instanceKey": "item_vehicle_bumper_01",
27      "name": "Damaged Front Bumper",
28      "productCode": "AUTO-BUMPER-SEDAN",
29      "category": "Auto Physical Damage",
30      "insuredItemId": "02ixx0000004l5sAAA",
31      "insurancePolicyCoverageId": "0cvxx000000AbCdEfG",
32      "attributes": [
33        {
34          "apiName": "DamageSeverity",
35          "value": "Severe"
36        }
37      ],
38      "additionalFields": {
39        "RepairEstimate": 1575.50,
40        "IsDrivable": false
41      },
42      "relatedObjects": [
43          {
44            "relatedRecordId": "500xx000000OpQrStU",
45            "relatedRecordObjName": "Police_Report__c"
46          }
47        ],
48      "participantInstanceKey": "participant_driver_1"
49    }
50  ],
51  "errors": []
52}

Name	Type	Description	Filter Group and Version	Available Version
`accountId`	String	ID of the account that's associated with the claim.	Big, 65.0	65.0
`attributes`	Claim Attribute []	Attributes of the claim product.	Big, 65.0	65.0
`claimId`	String	ID of the claim.	Big, 65.0	65.0
`claimLossDate`	String	Date when the loss occurred. This parameter doesn't show the time of incident.	Big, 66.0	66.0
`claimReason`	String	Reason for the claim.	Big, 65.0	65.0
`claimReasonType`	String	Category that the claim reason belongs to.	Big, 65.0	65.0
`claimType`	String	Type of the claim.	Big, 65.0	65.0
`contextId`	String	ID of the context.	Big, 65.0	65.0
`errors`	Error Detail []	List of errors, including detailed information about each error.	Big, 65.0	65.0
`insurancePolicyId`	String	ID of the insurance policy on which the claim is raised.	Big, 65.0	65.0
`items`	Claim Item []	Details of the claim items.	Big, 65.0	65.0
`lossDate`	Date	Date and time when the loss occurred.	Big, 65.0	65.0
`lossType`	String	Type of loss for which the claim is initiated.	Big, 65.0	65.0
`name`	String	Name of the claim.	Big, 65.0	65.0
`participants`	Claim Participant []	Details of the claim participants.	Big, 65.0	65.0
`productCode`	String	Product code of the claim product.	Big, 65.0	65.0

Insurance Developer Guide

Claim Details