Note: This release is in preview. Features described here don’t become generally available until the latest general availability date that Salesforce announces for this release. Before then, and where features are noted as beta, pilot, or developer preview, we can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features.

Crisis Support Center Management

The Crisis Support Center Management data model lets users provide a range of crisis services from a single app. Use a simplified intake flow, search for providers and beds across facilities, and more.

Available in: Lightning Experience

Available in: Enterprise and Unlimited Editions with Health Cloud or Life Sciences Cloud


Crisis Support Center Management objects are available to users who are assigned the Health Cloud Crisis Support Center Management App permission set and the Health Cloud Crisis Support Center Management permission set license. Users also need the Health Cloud Foundation permission set and the Health Cloud Platform permission set license.