Note: This release is in preview. Features described here don’t become generally available until the latest general availability date that Salesforce announces for this release. Before then, and where features are noted as beta, pilot, or developer preview, we can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features.

Omnistudio

Omnistudio provides a suite of services, components, and data model objects that combine to create Industry Cloud applications. Use Omnistudio to create guided interactions using data from your Salesforce org and external sources. Create Omniscripts to guide users through sales and service processes with fast, personalized responses. Get and post data with Omnistudio Data Mappers and Integration Procedures.
Available in: Lightning Experience
Available in: Enterprise, Unlimited, and Developer Editions