Note: This release is in preview. Features described here don’t become generally available until the latest general availability date that Salesforce announces for this release. Before then, and where features are noted as beta, pilot, or developer preview, we can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features.

View Submitted Receipts

Loyalty program members can view the submitted receipts and line items from their loyalty management mobile app after uploading the receipts, and view the loyalty points credit for a processed receipt.
The Loyalty Management mobile app is available in: all editions that have Loyalty Management and Receipt Scanning enabled

  1. On the home screen of the iOS or the Android Loyalty Management mobile app, tap Receipt icon.
  2. On the Receipts screen, view these details:
    • Receipt number
    • Receipt date
    • Receipt total
    • Loyalty points credited for a processed receipt
    • Receipt status for an unprocessed receipt
  3. Tap the receipt and view the details of each eligible and ineligible detected line item including:
    • Item name
    • Quantity purchased
    • Unit price
    • Total price
    • Receipt image
  4. To download the receipt image, tap Receipt Image, and then tap Download Original Receipt.