Note: This release is in preview. Features described here don’t become generally available until the latest general availability date that Salesforce announces for this release. Before then, and where features are noted as beta, pilot, or developer preview, we can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features.

Case Management

This guide provides objects and API information about Case Management for Nonprofits. Built on the platform, Case Management helps case managers assist participants in achieving their goals through individualized plans, collaborative tools, and full participant data.
Available in: Lightning Experience
Available in: Enterprise and Unlimited Editions.