Note: This release is in preview. Features described here don’t become generally available until the latest general availability date that Salesforce announces for this release. Before then, and where features are noted as beta, pilot, or developer preview, we can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features.

Prerequisite: Define Platform Events

The custom channel examples depend on a predefined custom platform events called Order_NorthAmer__e and Order_EMEA__e. Before creating the custom channel, define these events in Salesforce.
Available in: Enterprise, Performance, Unlimited, and Developer Editions

User Permissions Needed
To define a platform event: Customize Application
  1. From Setup, in the Quick Find box, enter Platform Events, and then select Platform Events.
  2. Click New Platform Event.
  3. Provide these values.
    1. Label: Order NorthAmer
    2. Plural Label: Order NorthAmer
    3. Select Starts with a vowel sound, if available.
    4. Click Save.
  4. Create four fields. In Custom Fields & Relationships, click New for each field, and follow the wizard.
    1. Field type: Text; Field Label: Order Number; Length: 10
    2. Field type: Text; Field Label: City; Length: 50
    3. Field type: Number; Field Label: Amount; Length: 16; Decimal Places: 2
  5. Repeat these steps for a platform event with the label Order EMEA and the same fields.