Knowledge Management
Users can write, publish, archive, and manage articles using Apex in addition to the
Salesforce user interface.
Use the methods in the KbManagement.PublishingService
class to manage the following parts of the lifecycle of an article and its translations:
- Publishing
- Updating
- Retrieving
- Deleting
- Submitting for translation
- Setting a translation to complete or incomplete status
- Archiving
- Assigning review tasks for draft articles or translations