Field Service Developer Guide

Field Service Developer Guide
PDF

Get Engagement Topics

Retrieves a list of pairs from the engagement topics of the object ID (from the TopicId field) and its object name for the current messaging session.

This action is available in API version 68.0 and later.

Supported REST HTTP Methods

URI
/services/data/vXX.X/actions/standard/getEngagementTopics
Formats
JSON, XML
HTTP Methods
POST
Authentication
Authorization: Bearer token

Inputs

Input Details
salesforceInternal
Type
string
Description
Optional. For internal use only.

Outputs

Output Details
topicIdsAndObjectNames
Type
string
Description
A list of pairs from the engagement topics of the object ID (from the TopicId field) and its object name for the current messaging session.

Example

Sample request body:

1{
2  "inputs" : [{
3    "salesforceInternal" : "internal"
4  }]
5}

Sample response body:

1{
2  "actionName" : "getEngagementTopics",
3  "errors" : null,
4  "isSuccess" : true,
5  "outputValues" : {
6    "topicIdsAndObjectNames" : "[{\"TopicId\":\"08pRZ0000008iPeYAI\",\"ObjectName\":\"ServiceAppointment\"},{\"TopicId\":\"02iRZ0000006AeDYAU\",\"ObjectName\":\"Asset\"}]"
7  }
8}