Claim (POST)

1/connect/claims

1https://{yourInstance}.salesforce.com/services/data/v68.0/connect/claims

1{
2  "name": "INS-Auto-Claim-27868",
3  "lossDate": "2025-10-23T15:41:10.446Z",
4  "claimLossDate": "2025-09-15",
5  "claimType": "Auto",
6  "claimReason": "Rear-end collision",
7  "claimReasonType": "Accident",
8  "lossType": "Accident",
9  "insurancePolicyId": "0YTx0000000001qEAA",
10  "productCode": "AutoClaimRoot",
11  "accountId": "001xx000003DGQyAAO",
12  "expenseReserveAmount": 750.50,
13  "expenseReserveAdjustmentReason": "Initial expense reserve",
14  "lossReserveAmount": 5000.00,
15  "lossReserveAdjustmentReason": "Initial loss reserve",
16  "additionalFields": {
17    "PoliceReportNumber": "SF2025-00817",
18    "IsTotalLoss": false,
19    "ReportedDate__c": "2025-09-15"
20  },
21  "options": {
22    "executeConfigurationRules": "false"
23  },
24  "attributes": {
25    "list": [
26      {
27        "apiName": "WeatherConditions",
28        "value": "Clear and Sunny"
29      },
30      {
31        "apiName": "NumberOfVehicles",
32        "value": "2"
33      }
34    ]
35  },
36  "items": {
37    "list": [
38      {
39        "instanceKey": "item_vehicle_damage_01",
40        "name": "Damaged Rear Bumper and Trunk",
41        "productCode": "AUTO-SEDAN-2023",
42        "category": "Auto Physical Damage",
43        "insuredItemId": "02ixx0000004l5sAAA",
44        "insurancePolicyCoverageId": "0cvxx000000AbCdEfG",
45        "attributes": {
46          "list": [
47            {
48              "apiName": "DamageSeverity",
49              "value": "Moderate"
50            }
51          ]
52        },
53        "additionalFields": {
54          "RepairEstimate": 2750,
55          "Date_Damage_First_Noticed__c": "2025-09-15"
56        },
57        "relatedObjects": {
58          "list": [
59            {
60              "relatedRecordId": "001xx000003DGQzAAP",
61              "relatedRecordObjName": "Account"
62            }
63          ]
64        },
65        "participantInstanceKey": "participant_driver_01"
66      }
67    ]
68  },
69  "participants": {
70    "list": [
71      {
72        "instanceKey": "participant_driver_01",
73        "contactId": "003xx000003DGQyAAO",
74        "accountId": "001xx000003DGQyAAO",
75        "insurancePolicyParticipantId": "0pPxx000000001qEAA",
76        "isInjured": false,
77        "roles": [
78          "Driver",
79          "Claimant"
80        ],
81        "additionalFields": {
82          "StatementTaken": true
83        }
84      }
85    ]
86  }
87}