ISVforce Guide

ISVforce Guide: Build and Distribute AppExchange Solutions
Get Ready to Distribute on AppExchange
Use Managed Packages to Develop Your AppExchange Solution
Manage Orgs with Environment Hub
Architectural Considerations for Group and Professional Editions
Security Requirements for AppExchange Partners and Solutions
Pass the AppExchange Security Review
Manage Your AppExchange Listings
Prepare to List Your Solution on AppExchange
Create Your AppExchange Listing
Grow Your AppExchange Business
Manage Your Published Listings
Measure Listing Performance with AppExchange Marketplace Analytics
Track Package Usage with AppExchange App Analytics
AgentExchange Go-To-Market App Guide
Sell on AppExchange with Checkout
Report Orders to Salesforce with the Channel Order App
Provide Free Trials of Your AppExchange Solution
OEM User License Guide
PDF

Track Package Usage with AppExchange App Analytics

AppExchange App Analytics provides usage data about how subscribers interact with your AppExchange solutions. You can use these details to identify attrition risks, inform feature-development decisions, and improve user experience.

AppExchange App Analytics is subject to certain usage restrictions as described in the AppExchange Program Policies. Usage data from Government Cloud and Government Cloud Plus orgs isn’t available in App Analytics.

Note

App Analytics is available for first- and second-generation (1GP and 2GP) managed packages that passed security review and are registered to a License Management App. Usage data is provided as package-usage logs, monthly package-usage summaries, or subscriber snapshots. All usage data is available as downloadable comma-separated value (.csv) files. To view the data in dashboard or visualization format, use CRM Analytics or a third-party analytics tool.

In a 24-hour period, you can download a maximum 20 GB of AppExchange App Analytics data.

To access App Analytics data, enable App Analytics by following the instructions for your managed package.