Unavailable

  • Unavailable—Use for a menu item, drop-down list option, or other selection that is currently unusable: Some options may be unavailable depending on your license type.
  • Disable—Use to describe the act of making something unavailable: Select Disable to disable task alerts.
  • Disabled—Use for a feature that is not enabled: Email-to-Case is disabled on sandbox.

Don't use Grayed Out, Dimmed, or Uneditable. Editable can be used to describe a record or element that can be modified.