Live Agent REST API のレスポンスボディ

1{
2"results":{
3            "type":"array",
4            "description":"List of ids and their availability",
5            "items":{
6               "name":"result",
7               "type":"object",
8               "properties":{
9                   "id":{
10                       "type":"string",
11                       "description":"The id of the entity",
12                       "required":true,
13                       "version":29.0
14                   },
15                   "isAvailable":{
16                       "type":"boolean",
17                       "description":"Whether or not the entity is available for chat",
18                       "required":true,
19                       "version":29.0
20                   }
21               }
22            },
23            "required":true,
24            "version":29.0
25        }
26}

1{
2        queuePosition: 1,
3        geoLocation: {
4                countryCode: "US",
5                countryName: "United States of America",
6                region: "CA",
7                city: "San Francisco",
8                organization: Salesforce.com,
9                latitude: 37.793880,
10                longitude: -122.395114
11        },
12        url: "http://yoursite",
13        oref: "http://www.google.com?q=yoursite",
14        postChatUrl: "http://yoursite/postchat",
15        sneakPeekEnabled: true,
16        chatMessages: [
17                {
18                        type: "Agent",
19                        name: "Andy L.",
20                        content: "Hello, how can I help you?",
21                        timestamp: 1376596367548,
22                        sequence: 1
23                },
24                {
25                        type: "Chasitor",
26                        name: "Jon A.",
27                        content: "I have a question for you.",
28                        timestamp: 1376596349132
29                        sequence: 2
30                }
31        ]
32}

1{
2        name: "Andy L.",
3        userId: "f1dda237-57f8-4816-b8e8-59775f1e44c8",
4        sneakPeekEnabled: true
5}

1{
2        name: "Andy L."
3        text: "Hello, how can I help you?"
4}

1{
2        reason: "Unavailable",
3        postChatUrl: "http://yoursite/postChat"
4}

1"{
2        queuePosition: 1,
3        geoLocation: {
4                countryCode:"US",
5                countryName: "United States of America",
6                region: "CA",
7                city: "San Francisco",
8                organization: Salesforce.com,
9                latitude: 37.793880,
10                longitude: -122.395114
11        },
12        url: "http://yoursite",
13        oref: "http://www.google.com?q=yoursite",
14        postChatUrl: "http://yoursite/postchat",
15        customDetails: [
16                {
17                        label: "E-mail Address",
18                        value: "jon@example.com",
19                        transcriptFields: [
20                                 "c__EmailAddress"
21                         ],
22                        displayToAgent: true
23                }                        
24
25        ],
26        visitorId: "acd47048-bd80-476e-aa33-741bd5cb05d3"
27}"

1{
2        name: "Ryan S.",
3        userId: "edacfa56-b203-43d5-9e1b-678278b61263",
4        sneakPeekEnabled: false
5}

1{
2        type: "CreditCardEntered",
3        data: "5105105105105100"
4}

1{
2        messages: [
3                {
4                        type: "ChatEstablished",
5                        message: {
6                                name: "Andy L.",
7                                userId: "f1dda237-57f8-4816-b8e8-59775f1e44c8",
8                                sneakPeekEnabled: true
9                        }
10                }
11        ],
12        sequence: 1
13}

1{
2        location: "http://yoursite/page2"
3}

1{
2        position: 3
3}

1{
2        isValid: true,
3        key: "dd19849c-26df-4e21-b4cf-3aada410f35d",
4        affinityToken: "73061fa0"
5}

1{
2        id: "241590f5-2e59-44b5-af89-9cae83bb6947",
3        key: 
4        "f6c1d699-84c7-473f-b194-abf4bf7cccf8!b65b13c7-f597-4dd2-aa3a-cbe01e69f19c",
5        affinityToken: "73061fa0"
6        clientPollTimeout: "30"
7}

1{
2        "pingRate":{
3            "type":"number",
4            "description":"The rate at which the visitor should ping the server to maintain presence",
5            "required":true,
6            "version":29.0
7        },
8        "contentServerUrl":{
9            "type":"string",
10            "description":"The content server URL",
11            "required":true,
12            "version":29.0
13        },
14        "buttons":{
15            "type":"array",
16            "description":"The list of buttons",
17            "items":{
18               "name":"button",
19               "type":"object",
20               "properties":{
21                   "id":{
22                       "type":"string",
23                       "description":"The id of the button",
24                       "required":true,
25                       "version":29.0
26                   },
27                   "type":{
28                       "type":"string",
29                       "description":"The type of the button",
30                       "required":true,
31                       "version":29.0,
32                       "enum":["Standard","Invite","ToAgent"]
33                   },
34                   "endpointUrl":{
35                       "type":"string",
36                       "description":"The custom chat window url of the button",
37                       "required":false,
38                       "version":29.0
39                   },
40                   "prechatUrl":{
41                       "type":"string",
42                       "description":"The prechat url of the button",
43                       "required":false,
44                       "version":29.0
45                   },
46                   "language":{
47                       "type":"string",
48                       "description":"The language setting of the button",
49                       "required":false,
50                       "version":29.0
51                   },
52                   "isAvailable":{
53                       "type":"boolean",
54                       "description":"Whether or not the button is available for chat",
55                       "required":true,
56                       "version":29.0
57                   },
58                   /* Invite related settings */
59                   "inviteImageUrl":{
60                       "type":"string",
61                       "description":"The image of the button",
62                       "required":false,
63                       "version":29.0
64                   },
65                   "inviteImageWidth":{
66                       "type":"number",
67                       "description":"The width of the button image",
68                       "required":false,
69                       "version":29.0
70                   },
71                   "inviteImageHeight":{
72                       "type":"number",
73                       "description":"The height of the button image",
74                       "required":false,
75                       "version":29.0
76                   },
77                   "inviteRenderer":{
78                       "type":"string",
79                       "description":"The animation option of the invite",
80                       "required":false,
81                       "version":29.0,
82                       "enum":["Slide","Fade","Appear","Custom"]
83                   },
84                   "inviteStartPosition":{
85                       "type":"string",
86                       "description":"The start position of the animation",
87                       "required":false,
88                       "version":29.0,
89                       "enum":["TopLeft","TopLeftTop","Top","TopRightTop","TopRight",
90                               "TopRightRight","Right","BottomRightRight","BottomRight",
91                               "BottomRightBottom","Bottom","BottomLeftBottom","BottomLeft",
92                               "BottomLeftLeft","Left","TopLeftLeft"]
93                   },
94                   "inviteEndPosition":{
95                       "type":"string",
96                       "description":"The end position of the animation",
97                       "required":false,
98                       "version":29.0,
99                       "enum":["TopLeft","Top","TopRight","Left","Center","Right","BottomLeft","Bottom","BottomRight"]
100                   },
101                   "hasInviteAfterAccept":{
102                       "type":"boolean",
103                       "description":"Whether or not invite will trigger after accepting",
104                       "required":false,
105                       "version":29.0
106                   },
107                   "hasInviteAfterReject":{
108                       "type":"boolean",
109                       "description":"Whether or not invite will trigger after rejecting",
110                       "required":false,
111                       "version":29.0
112                   },
113                   "inviteRejectTime":{
114                       "type":"number",
115                       "description":"The auto reject setting of the invite",
116                       "required":false,
117                       "version":29.0
118                   },
119                   "inviteRules":{
120                       "type":"object",
121                       "description":"The rules of the invite",
122                       "required":false,
123                       "version":29.0
124                   }
125                   /* Invite related settings */
126               }
127            },
128            "required":true,
129            "version":29.0
130        }
131    }

1{
2      "messages": [
3            "type": "SwitchServer"
4            "message": {
5                  "newUrl": "https://YOUR-INSTANCE.salesforceliveagent.com/chat"
6            }
7      ]
8}

1"sessionId":{
2            "type":"string",
3            "description":"The session id of the visitor",
4            "required":true,
5            "version":29.0
6        }