Get Started with Agentforce and AI Agents

Agentforce is the agent-driven layer of the Salesforce Platform, and it helps you deploy AI agents that work side-by-side with your employees to extend your workforce and serve customers 24/7. The Trust Layer securely connects your data with the power of large language models (LLMs). This guide provides all the information that you need to develop with Agentforce and generative AI.

Bring the power of conversational AI to your business with Agentforce agents. Build a trusted and customizable AI assistant that empowers your users to get more done in Salesforce.

Overview Guides

• Agentforce APIs and SDKs: Learn how to use various APIs and SDKs to build powerful Agentforce solutions
• Agentforce Actions: Learn how to build and enhance your Agentforce actions

Development Tools

• Agent Script: Learn how to use the language for building agents in Agentforce Builder
• Agentforce DX: Learn how to use pro-code Agentforce tools for Salesforce CLI and VS Code

The Salesforce Platform provides you with some powerful tools to configure and use large language models (LLMs). You can also use Prompt Builder features to create, manage, and use your prompt templates.

• Get Started with Models and Prompts

• Salesforce Help: Agentforce and Generative AI
• Salesforce Help: Agentforce Agents