TMF648 v4 Customer Quote Management API

The Customer Quote Management API (TMF648) provides a standardized client interface for placing a customer quote with all of the necessary quote parameters. A customer quote is created based on a product offer that is defined in a catalog (POST). The quote identifies the product or set of products that are available to a customer, and includes characteristics such as pricing (eventually special pricing for the customer described in the quote), product options and agreement. You can also retrieve a customer quote or a collection of customer quotes (GET List) depending on the filter criteria.

The Customer Quote Management API is certified by TM Forum.

Certification

For the Spring'26 and Summer'26 releases, TMF648 v4 API can be accessed using either of the following methods.

  • Mule Gateway: Access API through standard MuleSoft endpoints. For sample URLs, payloads, and parameter descriptions, see Reference section for details on TMF648 v4 MuleSoft endpoints.
  • Direct Access: Bypass Mule Gateway using Connect/Apex REST endpoints.

Starting from the Winter ’27 release, only the Direct Access option will be supported. The MuleSoft gateway option will be deprecated, and customers must update their integrations to use the Connect/Apex REST endpoints for continued access to the inbound APIs.

This API is available in the managed package.

TMF648 v4 API resources are available as static resources. Import the TMF648 v4 API components to your Salesforce org. See Import TMFOpenAPI Static Resources.

TMF648 v4 API uses the following URL format: {https://MyDomainLoginUrl}/services/apexrest/{{namespace}}/tmforum/quoteManagement/v1/quote.

To access and use the TMF648 v4 API:

  1. Read and accept the terms and conditions of usage. See Accept Terms and Enable Access.
  2. Authorize and use a connected app and an OAuth 2.0 authorization flow. See Authorize Access.
  3. Trigger the API call. Refer the above section for sample URL.
  4. Use the TMF648 v4 API available resources and API endpoints.