Order

Represents an order associated with a contract or an account.

Introduced in API version 3.0.

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert()

  • Type: reference

  • Properties: Create, Filter, Group, Nillable, Sort, Update

  • Description:

    Required. ID of the Account associated with this order. Only updated when the order’s StatusCode value is Draft.

    This field is a relationship field.

  • Relationship name: Account

  • Relationship type: relationship

  • Refers to: Account

  • Type: string
  • Properties: Filter, Group, Nillable, Sort

  • Type: reference

  • Properties: Filter, Group, Nillable, Sort, Update

  • Description:

    ID of the user who activated this order.

    This field is a relationship field.

  • Relationship name: ActivatedBy

  • Relationship type: relationship

  • Refers to: User

  • Type: datetime
  • Properties: Filter, Nillable, Sort, Update
  • Description: Date and time when the order was activated.
  • Type: picklist
  • Properties: Create, Filter, Group, Nillable, Restricted picklist, Sort, Update
  • Introduced: API version 65.0
  • Type: percent
  • Properties: Create, Filter, Nillable, Sort, Update
  • Introduced: API version 8.0
  • Type: percent
  • Properties: Create, Filter, Nillable, Sort, Update
  • Introduced: API version 65.0
  • Type: currency
  • Properties: Create, Filter, Nillable, Sort, Update
  • Introduced: API version 65.0
  • Type: reference
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: ID of the contact that the order is billed to.
  • Relationship name: BillToContact
  • Relationship type: relationship
  • Refers to: Contact
  • Type: address
  • Properties: Filter, Nillable
  • Type: string
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: City for the billing address for this order. The maximum size is 40 characters.
  • Type: string
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: Country for the billing address for this order. The maximum size is 80 characters.
  • Type: picklist
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: ISO country code for the billing address for this order.

  • Type: email

  • Properties: Create, Filter, Group, Nillable, Sort, Update

  • Introduced: API version 48.0

  • Description:

    Email address for this order’s billing address.

    This field is available with Salesforce Order Management, Revenue Cloud, or B2B Commerce license.

    This field is available in API v48.0 and later.

  • Type: picklist
  • Properties: Create, Filter, Group, Nillable, Restricted picklist, Sort, Update
  • Description: Accuracy level of the geocode of the address.
  • Type: double
  • Properties: Create, Filter, Nillable, Sort, Update
  • Description: Used with BillingLongitude to specify the precise geolocation of a billing address. Acceptable values are numbers between –90 and 90 with up to 15 decimal places.
  • Type: double
  • Properties: Create, Filter, Nillable, Sort, Update
  • Description: Used with BillingLatitude to specify the precise geolocation of a billing address. Acceptable values are numbers between –180 and 180 with up to 15 decimal places.

  • Type: phone

  • Properties: Create, Filter, Group, Nillable, Sort, Update

  • Introduced: API version 48.0

  • Description:

    Phone number for this order’s billing address.

    This field is available with Salesforce Order Management, Revenue Cloud, or B2B Commerce license.

    This field is available in API v48.0 and later.

  • Type: string
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: Postal code for the billing address for this order. The maximum size is 20 characters.
  • Type: string
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: State for the billing address for this order. The maximum size is 80 characters.
  • Type: picklist
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: ISO state code for the order’s billing address.
  • Type: textarea
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: Street address for the billing address.
  • Type: picklist
  • Properties: Filter, Group, Nillable, Restricted picklist, Sort, Update
  • Introduced: API version 61.0

  • Type: reference

  • Properties: Create, Filter, Group, Nillable, Sort, Update

  • Description:

    ID of the user who authorized the account associated with the order.

    This field is a relationship field.

  • Relationship name: CompanyAuthorizedBy

  • Relationship type: relationship

  • Refers to: User

  • Type: date
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: The date on which your organization authorized the order.
  • Type: date
  • Properties: Filter, Group, Nillable, Sort

  • Type: reference

  • Properties: Create, Filter, Group, Nillable, Sort, Update

  • Description:

    ID of the contract associated with this order. Only updated when the order’s StatusCode value is Draft.

    This field is a relationship field.

  • Relationship name: Contract

  • Relationship type: relationship

  • Refers to: Contract

  • Type: reference

  • Properties: Create, Filter, Group, Nillable, Sort, Update

  • Description:

    ID of the contact who authorized the order.

    This field is a relationship field.

  • Relationship name: CustomerAuthorizedBy

  • Relationship type: relationship

  • Refers to: Contact

  • Type: date
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: Date on which the contact authorized the order.
  • Type: textarea
  • Properties: Create, Nillable, Update
  • Description: Description of the order.
  • Type: percent
  • Properties: Filter, Nillable, Sort
  • Introduced: API version 60.0
  • Type: date
  • Properties: Create, Filter, Group, Sort, Update
  • Description: Date at which the order becomes effective. Label is Order Start Date.
  • Type: date
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Introduced: API version 26.0
  • Description: Date at which the order ends. Label is Order End Date.
  • Type: string
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Introduced: API version 66.0
  • Description: The external customer ID from an ecommerce channel or any other external channel. Label is External Customer ID Reference.
  • Type: textarea
  • Properties: Create, Filter, Nillable, Sort, Update

  • Type: currency

  • Properties: Filter, Nillable, Sort

  • Introduced: API version 48.0

  • Description:

    Sum of TotalAmount and TotalTaxAmount.

    This field is available with Salesforce Order Management, Revenue Cloud, or B2B Commerce license.

    This field is available in API v48.0 and later.

  • Type: string
  • Properties: Create, Filter, Nillable, Sort, Update

  • Type: boolean

  • Properties: Create, Defaulted on create, Filter, Group, Sort, Update

  • Introduced: API version 67.0

  • Default value: false

  • Type: boolean
  • Properties: Create, Defaulted on create, Filter, Group, Sort
  • Description: Read only. Determines whether an order is a reduction order. Label is Reduction Order.
  • Default value: false

  • Type: boolean

  • Properties: Create, Defaulted on create, Filter, Group, Sort, Update

  • Default value: false

  • Type: boolean

  • Properties: Create, Defaulted on create, Filter, Group, Sort, Update

  • Introduced: API version 29.0

  • Default value: false

  • Type: date
  • Properties: Filter, Group, Nillable, Sort
  • Type: datetime
  • Properties: Filter, Nillable, Sort
  • Introduced: API version 60.0

  • Type: reference

  • Properties: Create, Filter, Group, Nillable, Sort, Update

  • Introduced: API version 61.0

  • Relationship name: LegalEntity

  • Relationship type: relationship

  • Refers to: LegalEntity

  • Type: string
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: Name for this order.
  • Type: date
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Type: reference
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Introduced: API version 31.0
  • Description: ID for the opportunity that’s associated with this order.
  • Relationship name: Opportunity
  • Relationship type: relationship
  • Refers to: Opportunity
  • Type: picklist
  • Properties: Create, Filter, Group, Nillable, Restricted picklist, Sort, Update
  • Introduced: API version 8.0
  • Type: picklist
  • Properties: Create, Filter, Group, Nillable, Restricted picklist, Sort, Update
  • Introduced: API version 8.0

  • Type: string

  • Properties: Create, Filter, Group, Nillable, Sort, Update

  • Introduced: API version 56.0

  • Description:

    The field used by Order Management to store the external reference identifier for B2C Commerce orders. On creation, the B2C Integration sets this value to B2C realm ID + ”_” + B2C instance ID + ”@” + B2C Commerce catalog/domain ID + ”@” + B2C Commerce order number. Otherwise, it isn’t set.

    When you create an OrderSummary, if you don’t specify an ExternalReferenceIdentifier value, it’s set to this value. If this value is null, then the system generates a value for ExternalReferenceIdentifier. This value isn’t required to be unique in an organization, but the OrderSummary ExternalReferenceIdentifier is.

  • Type: string
  • Properties: Autonumber, Defaulted on create, Filter, idLookup, Sort
  • Description: Order number assigned to this order (not the unique, system-generated ID assigned during creation). The maximum size is 30 characters.
  • Type: string
  • Properties: Create, Filter, Group, idLookup, Nillable, Sort, Update
  • Description: Order reference number assigned to this order. The maximum size is 80 characters.

  • Type: datetime

  • Properties: Create, Filter, Nillable, Sort, Update

  • Introduced: API version 48.0

  • Description:

    The date and time that the order was placed.

    This field is available with Salesforce Order Management, Revenue Cloud, or B2B Commerce license.

    This field is available in API v48.0 and later.

  • Type: picklist
  • Properties: Filter, Group, Nillable, Restricted picklist, Sort
  • Introduced: API version 61.0

  • Type: reference

  • Properties: Create, Defaulted on create, Filter, Group, Nillable, Sort

  • Introduced: API version 29.0

  • Description:

    Optional. ID of the original order that a reduction order is reducing, if the reduction order is reducing a single order. Label is Original Order.

    Editable only if isReductionOrder is true. If the reduction order is reducing more than one order, leave blank.

    This field is a relationship field.

  • Relationship name: OriginalOrder

  • Relationship type: relationship

  • Refers to: Order

  • Type: reference

  • Properties: Create, Filter, Group, Nillable, Sort, Update

  • Introduced: API version 55.0

  • Description:

    The ID of the related payment term. This field is available if Subscription Management is enabled in your org.

    This field is a relationship field.

  • Relationship name: PaymentTerm

  • Relationship type: relationship

  • Refers to: PaymentTerm

  • Type: date
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: Date of the purchase order.
  • Type: string
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: Number identifying the purchase order. The maximum is 80.
  • Type: string
  • Properties: Filter, Group, Nillable, Sort
  • Introduced: API version 65.0

  • Type: reference

  • Properties: Create, Defaulted on create, Filter, Group, Nillable, Sort, Update

  • Introduced: API version 28.0

  • Description:

    Required. ID of the price book associated with this order.

    This field is a relationship field.

  • Relationship name: Pricebook2

  • Relationship type: relationship

  • Refers to: Pricebook2

  • Type: reference

  • Properties: Create, Filter, Group, Nillable, Sort, Update

  • Introduced: API version 63.0

  • Relationship name: PricingContract

  • Relationship type: relationship

  • Refers to: Contract

  • Type: textarea
  • Properties: Create, Filter, Group, Nillable, Sort, Update

  • Type: reference

  • Properties: Create, Filter, Group, Nillable, Sort, Update

  • Introduced: API version 67.0

  • Relationship name: PurchaseOrder

  • Relationship type: relationship

  • Refers to: PurchaseOrder

  • Type: reference

  • Properties: Create, Filter, Group, Nillable, Sort, Update

  • Introduced: API version 31.0

  • Description:

    ID of the quote that’s associated with this order.

    If you set QuoteId to null, QuoteLineItemId on all of the order’s child order products is set to null.

  • Relationship name: Quote

  • Relationship type: relationship

  • Refers to: Quote

  • Type: reference

  • Properties: Create, Filter, Group, Nillable, Sort

  • Introduced: API version 48.0

  • Description:

    The original order that a change order was created from.

    This field is available with Salesforce Order Management, Revenue Cloud, or B2B Commerce license.

    This field is available in API v48.0 and later.

    This field is a relationship field.

  • Relationship name: RelatedOrder

  • Relationship type: relationship

  • Refers to: Order

  • Type: picklist

  • Properties: Create, Filter, Group, Nillable, Restricted picklist, Sort

  • Introduced: API version 64.0

  • Description:

    Specifies the related order type.

    Possible values are:

    • ChangeOrder
    • SupplementalOrder
    • TransferOrder

  • Possible values:

    • ChangeOrder — ChangeOrder
    • SupplementalOrder — SupplementalOrder
    • TransferOrder — TransferOrder
  • Type: double
  • Properties: Create, Filter, Nillable, Sort, Update
  • Introduced: API version 8.0

  • Type: reference

  • Properties: Create, Filter, Group, Nillable, Sort, Update

  • Introduced: API version 48.0

  • Description:

    Reference to a sales channel entity.

    This field is available with Salesforce Order Management, Revenue Cloud, or B2B Commerce license.

    This field is available in API v48.0 and later.

  • Relationship name: SalesChannel

  • Relationship type: relationship

  • Refers to: SalesChannel

  • Type: reference

  • Properties: Create, Filter, Group, Nillable, Sort, Update

  • Introduced: API version 46.0

  • Description:

    ID of the RetailStore or WebStore associated with this Order.

    This field is a polymorphic relationship field.

    This field is available with Salesforce Order Management, Revenue Cloud, or B2B Commerce license.

    This field is available in API v46.0 and later.

  • Relationship name: SalesStore

  • Relationship type: polymorphic

  • Refers to: RetailStore, WebStore

  • Type: reference

  • Properties: Create, Filter, Group, Nillable, Sort, Update

  • Introduced: API version 61.0

  • Relationship name: SalesTransactionType

  • Relationship type: relationship

  • Refers to: SalesTransactionType

  • Type: reference

  • Properties: Create, Filter, Group, Nillable, Sort, Update

  • Introduced: API version 63.0

  • Relationship name: SavedPaymentMethod

  • Relationship type: relationship

  • Refers to: SavedPaymentMethod

  • Type: reference
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: ID of the contact that the order is shipped to.
  • Relationship name: ShipToContact
  • Relationship type: relationship
  • Refers to: Contact
  • Type: address
  • Properties: Filter, Nillable
  • Description: Shipping address for the order.
  • Type: string
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: City of the shipping address. The maximum size is 40 characters.
  • Type: string
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: Country of the shipping address. The maximum size is 80 characters.
  • Type: picklist
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: ISO country code for the order’s shipping address.
  • Type: picklist
  • Properties: Create, Filter, Group, Nillable, Restricted picklist, Sort, Update
  • Description: Accuracy level of the geocode of the shipping address.
  • Type: double
  • Properties: Create, Filter, Nillable, Sort, Update
  • Description: Used with ShippingLongitude to specify the precise geolocation of a shipping address. Acceptable values are numbers between –90 and 90 with up to 15 decimal places.
  • Type: double
  • Properties: Create, Filter, Nillable, Sort, Update
  • Description: Used with ShippingLatitude to specify the precise geolocation of an address. Acceptable values are numbers between –180 and 180 with up to 15 decimal places.
  • Type: string
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: Postal code of the shipping address. The maximum size is 20 characters.
  • Type: string
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: State of the shipping address. The maximum size is 80 characters.
  • Type: picklist
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: ISO state code for the order’s shipping address.
  • Type: textarea
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: Street address of the shipping address. Maximum of 255 characters.

  • Type: boolean

  • Properties: Create, Defaulted on create, Filter, Group, Sort, Update

  • Introduced: API version 26.0

  • Default value: false

  • Type: picklist
  • Properties: Create, Filter, Group, Restricted picklist, Sort, Update
  • Description: Picklist of values that indicate order status. Each value is associated with one of the status categories defined in StatusCode. For example, the status picklist might contain Draft, Ready for Review, and Ready for Activation values with a StatusCode of Draft.

  • Type: picklist

  • Properties: Filter, Group, Restricted picklist, Sort, Update

  • Description:

    The status category for the order. Label is Status Category.

    Valid values are:

    To use supplemental orders, also known as in-flight amendments, create a status that’s associated with the Superseded status code.

    .

  • Possible values:

    • Draft — Draft
    • Activated — Activated
    • Superseded — Superseded — This value is applicable only to Revenue Cloud Advanced users and is available in API version 64.0 and later.

  • Type: picklist

  • Properties: Create, Filter, Group, Nillable, Restricted picklist, Sort, Update

  • Introduced: API version 49.0

  • Description:

    The type of tax calculation that Salesforce uses for the order’s order items. VAT regions use gross tax, which includes tax in all sale amounts. US regions use net tax, which calculates tax separately from the initial sale amount and then adds the sale and tax amounts together in a total.

    Use TaxLocaleType to determine which types of tax fields to show on your order. If TaxLocaleType is null, the order shows all tax fields.

    • Gross Tax Fields: TotalAdjDeliveryAmtWithTax

    TotalAdjProductAmtWithTax

    TotalProductAdjDistAmtWithTax

    TotalDeliveryAdjDistAmtWithTax

    This field is available with Salesforce Order Management, Revenue Cloud, or B2B Commerce license.

    This field is available in API v49.0 and later.

  • Type: currency

  • Properties: Filter, Nillable, Sort

  • Introduced: API version 49.0

  • Description:

    Sum of delivery line amounts, delivery line adjustments, and tax. Order products with null Type fields aren’t included.

    This field is a gross tax field.

    This field is available with Salesforce Order Management, Revenue Cloud, or B2B Commerce license.

    This field is available in API v49.0 and later.

  • Type: currency

  • Properties: Filter, Nillable, Sort

  • Introduced: API version 49.0

  • Description:

    Sum of product line amounts, line adjustments, and tax. Order products with null Type fields aren’t included.

    This field is a gross tax field.

    This field is available with Salesforce Order Management, Revenue Cloud, or B2B Commerce license.

    This field is available in API v49.0 and later.

  • Type: currency

  • Properties: Filter, Nillable, Sort

  • Introduced: API version 48.0

  • Description:

    Sum of delivery line amounts and delivery line adjustments. Order products with null Type fields aren’t included.

    This field is available with Salesforce Order Management, Revenue Cloud, or B2B Commerce license.

    This field is available in API v48.0 and later.

  • Type: currency

  • Properties: Filter, Nillable, Sort

  • Introduced: API version 48.0

  • Description:

    Sum of delivery line tax amounts and delivery line tax adjustments.

    This field is available with Salesforce Order Management, Revenue Cloud, or B2B Commerce license.

    This field is available in API v48.0 and later.

  • Type: currency

  • Properties: Filter, Nillable, Sort

  • Introduced: API version 48.0

  • Description:

    Sum of product line amounts and line adjustments. Order products with null Type fields aren’t included.

    This field is available with Salesforce Order Management, Revenue Cloud, or B2B Commerce license.

    This field is available in API v48.0 and later.

  • Type: currency

  • Properties: Filter, Nillable, Sort

  • Introduced: API version 48.0

  • Description:

    Sum of line tax amounts and line tax adjustments. Order products with null Type fields aren’t included.

    This field is available with Salesforce Order Management, Revenue Cloud, or B2B Commerce license.

    This field is available in API v48.0 and later.

  • Type: currency

  • Properties: Create, Filter, Sort, Update

  • Description:

    The net total amount for the order products associated with this order.

    This field is available in API v48.0 and later.

  • Type: currency
  • Properties: Create, Filter, Nillable, Sort, Update
  • Introduced: API version 65.0

  • Type: currency

  • Properties: Filter, Nillable, Sort

  • Introduced: API version 48.0

  • Description:

    Roll-up of the order’s delivery adjustment distributed amounts. Used only when the Order Adjustment Group has a Type value of Header.

    This field is available with Salesforce Order Management, Revenue Cloud, or B2B Commerce license.

    This field is available in API v48.0 and later.

  • Type: currency

  • Properties: Filter, Nillable, Sort

  • Introduced: API version 49.0

  • Description:

    Roll-up of the order’s delivery adjustment distributed amounts and tax. Used only when the Order Adjustment Group has a Type value of Header.

    This field is a gross tax field.

    This field is available with Salesforce Order Management, Revenue Cloud, or B2B Commerce license.

    This field is available in API v49.0 and later.

  • Type: currency

  • Properties: Filter, Nillable, Sort

  • Introduced: API version 48.0

  • Description:

    Roll-up of the order’s delivery adjustment distributed tax amounts. Used only when the Order Adjustment Group has a Type value of Header.

    This field is available with Salesforce Order Management, Revenue Cloud, or B2B Commerce license.

    This field is available in API v48.0 and later.

  • Type: currency

  • Properties: Filter, Nillable, Sort

  • Introduced: API version 48.0

  • Description:

    Roll-up of the order’s product adjustment distributed amounts. Order products with null Type fields aren’t included. Used only when the Order Adjustment Group has a Type value of Header.

    This field is available with Salesforce Order Management, Revenue Cloud, or B2B Commerce license.

    This field is available in API v48.0 and later.

  • Type: currency

  • Properties: Filter, Nillable, Sort

  • Introduced: API version 49.0

  • Description:

    Roll-up of the order’s product adjustment distributed amounts. Order products with null Type fields aren’t included. Used only when the Order Adjustment Group has a Type value of Header.

    This field is a gross tax field.

    This field is available with Salesforce Order Management, Revenue Cloud, or B2B Commerce license.

    This field is available in API v49.0 and later.

  • Type: currency

  • Properties: Filter, Nillable, Sort

  • Introduced: API version 48.0

  • Description:

    Roll-up of the order’s product adjustment distributed tax amounts. Order products with null Type fields aren’t included. Used only when the Order Adjustment Group has a Type value of Header.

    This field is available with Salesforce Order Management, Revenue Cloud, or B2B Commerce license.

    This field is available in API v48.0 and later.

  • Type: currency
  • Properties: Filter, Nillable, Sort
  • Introduced: API version 60.0

  • Type: currency

  • Properties: Create, Filter, Nillable, Sort, Update

  • Introduced: API version 48.0

  • Description:

    Roll-up of all taxes on the order, including delivery taxes, price adjustment taxes, and product taxes.

    This field is available with Salesforce Order Management, Revenue Cloud, or B2B Commerce license.

    This field is available in API v48.0 and later.

  • Type: picklist
  • Properties: Create, Filter, Group, Nillable, Restricted picklist, Sort, Update
  • Introduced: API version 63.0
  • Type: picklist
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: To show more information about your order, you can add custom values to the Type picklist. By default, the Type field doesn’t perform any actions or show any values.
  • Type: picklist
  • Properties: Create, Filter, Group, Nillable, Restricted picklist, Sort, Update
  • Introduced: API version 61.0

  • Type: boolean

  • Properties: Defaulted on create, Filter, Group, Sort, Update

  • Default value: false

The Status field specifies the current state of an order. Status strings represent its current state (Draft or Activated).

When a client application creates an order, the Status Code must be Draft and the Status must be any value that corresponds to a Status Code of Draft. The application can then activate an order by updating it and setting the value in its Status field to an Activated state. However, the Status field is the only field you can update when activating the order.

After an order is activated, your client application can change the Status back to the Draft state—but only if the order doesn’t have any child reduction order products. Your client application can delete orders when the Status is Draft but not when its Status is Activated.

Client applications can use the API to create, update, delete, and query any Attachment associated with an order.

If your organization manages products and price books in an external platform, you can use Salesforce API to create orders and order items without values for their price book and price book entry fields. This feature is available only for Salesforce orgs with the B2B Commerce, B2B Commerce Starter, B2B Commerce Growth, or B2B Commerce Plus packages. Admins enable orders without price books by going to Salesforce Order Settings and selecting the Optional Price Book setting.

In a standard order, Salesforce prompts the sales rep to select a price book when they add the first order product to the order. The sales rep can then add order products that have price book entries in the selected price book. In an order without a price book, Salesforce hides the order’s Add Products button and Edit Products button so that sales reps must manage their products and price books by using their external system.

You can create orders without price books only by creating an order with the Salesforce API and leaving the Pricebook2Id field null. Orders without price books follow several different guidelines compared to standard orders.

  • Orders without price books don’t support reduction orders or change orders.
  • Order products without price book entries require list prices.
  • Orders without price books support only order items without price book entries. Orders with price books support only order items with price book entries.

  • Important: Orders without price books are supported with B2B licenses only. Salesforce Order Management requires price books for orders and price book entries for order products.

This object has the following associated objects. If the API version isn’t specified, they’re available in the same API versions as this object. Otherwise, they’re available in the specified API version.