Register and Dispatch an Event Handler
Slack provides the Events API to simplify how your app responds to activities. Make sure that you enable event subscriptions on your Slack app, and then select the event types that you want to subscribe to.
When creating your Slack app at api.slack.com/apps/, you can add or remove event subscriptions in one of several ways.
- In the app manifest on the App Manifest page
- On the Event Subscriptions page
Events aren’t the same as user-triggered actions. For user-triggered actions, see Interactive Components.
To handle an event, register the event handler by defining it in your app metadata and create an Apex class that extends the
Slack.EventDispatcher. You must also specify an integration user to run your Slack events in Salesforce.
Register the event handlers in your
.slackapp file. For example, define
apex__action__AppHomeOpened if you're handling the
app_home_opened event in an Apex class named
Message events are represented by the Slack.MessageEvent class. Use
Slack.MessageEvent to handle Slack events of
message type. The
message event type includes:
.slackapp file, use the
events.message property to define your handler for any
channel_type property to determine the
message.* event you're handling. For example, the
message.im type returns
channel_type with the
message events can have a subtype. For example, the
channel_join subtype is represented by the Slack.MessageChannelJoinEvent class. For more information, see how the events map to Slack Apex classes.
For a full list of message subtypes, see Message subtypes in the Slack API documentation.
To implement an event handler, extend the
Event handlers receive these properties from
appId—The app's unique ID.
channelId-The channel ID.
enterpriseId—The organization ID for Enterprise Grid. null values are accepted.
teamId—The Slack workspace ID.
userId-The Slack user ID.
For example, the app uses the user ID from the event payload and displays a view. You can publish your view using the
Slack.ViewsPublishResponse classes. For an example, see Onboarding with App Home.
When the event is invoked, you receive the event parameters using the
Slack.Event class. For example, you can handle the
group_rename event using
Slack.GroupRenameEvent and respond with a message using
Slack.ChatPostMessageResponse in the
run() method of your event handler.
Similarly, you can get the parameters using the corresponding Apex class for the Slack event. For example, use the
Slack.AppHomeOpenedEvent class for the
The Apex SDK sample app provides examples on event handling. See Sample Apex SDK for Slack App.
Apex SDK for Slack is subject to Slack's rate limits. Slack’s Event API invokes the app_rate_limited event when a single app receives more than 30,000 events in a single hour from a single workspace. It's automatically sent when your app's event subscriptions are rate limited or disabled.
Apex SDK for Slack apps automatically subscribes to app_rate_limited. But a default event handler is unavailable. To determine if your Slack client has reached a rate limit error, look for these fields in the response.
ratelimited: Most Apex classes that call Slack Client API methods include this field, which means that your request is rate limited and you must wait a certain period before retrying the request.
rate_limited: For Apex classes calling Slack Client API methods that involve posting to a channel, this field is included in the response if the app posted too many messages. Apps aren’t allowed to post more than one message per second per channel, although short bursts that exceed the limit are allowed.