Use the Core SDK for Android
The Core SDK allows you to call all the necessary In-App Messaging APIs directly from your app. With the Core SDK, you’re in full control over the entire user experience—you tell the API when to send a message and the API tells you when a message is received. If you want to use our ready-made user interface and user experience, use the UI SDK instead.
Use the Core SDK with the Kotlin programming language since this SDK was designed to use Kotlin flows. We don't recommend that you access the Core SDK using Java code.
CoreConfiguration object using the config file that you previously downloaded from your org, or you can manually add the values from within this config file.
OPTION 1: Configure Using the Config File
To learn how to download the config file from your org, see Configure a Messaging for In-App Deployment in Salesforce Help.
OPTION 2: Configure Manually with Config Info
In order to get the pre-chat fields before a conversation, call the
retrieveRemoteConfiguration method from your
CoreClient object. The returned remote configuration object contains a form with an array of fields. Each pre-chat field has the properties necessary for you to build your pre-chat form. After you present the pre-chat form to the user, fill in the
userInput field for each pre-chat field object. Then submit the pre-chat fields from the
submitPreChatData method on the
Send a message with the
sendMessage method on the
conversation: To observe the current conversation.
events: To listen for events specific to this conversation.
To listen to general events, use flows on the
networkConnectivityState: To determine network state.
events: To listen for general events (including events from all conversations).
For example, to listen for typing events in a particular conversation:
TypingIndicator object has the following payload:
To learn more, see Set Up Messaging Notifications for Android.