Salesforce Console Integration Toolkit Developer's Guide
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Methods for Live Agent Chat Visitors
You can use the following methods to customize the chat visitor
experience for Live Agent in a custom Visualforce chat window:
| Method | Description |
|---|---|
| chasitor.addCustomEventListener() | Registers a function to call when a custom event is received in the chat window. Available in API version 29.0 or later. |
| chasitor.getCustomEvents() | Retrieves a list of custom events that have been received in this chat window during this chat session. Available in API version 29.0 or later. |
| chasitor.sendCustomEvent() | Sends a custom event to the agent console of the agent who is currently chatting with a customer. Available in API version 29.0 or later. |