WorkFeedbackRequest

In the feedback application, WorkFeedbackRequest represents a single feedback request on a subject or topic (question) to a single recipient. In the case of offered feedback, WorkFeedbackRequest represents feedback that is offered about a subject. In the performance application, WorkFeedbackRequest represents a request for feedback on a set of questions from a question set, on a subject—for the recipient to complete and submit.

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), undelete(), update(), upsert()

Additional Considerations and Related Objects

After a request’s state is changed to Submitted, fields can’t be changed, except for LastSharedDate and IsUnreadByOwner.
If LastRemindDate is updated, a reminder notification will be sent to the request’s recipient (only possible when request is in Draft state).
When a new request is created, a notification is sent to the recipient.
When a recipient of a request submits their feedback (Draft->Submitted), a notification will be sent to requester (except for offered feedback).
Requester cannot modify the subject of the question set after a request is created.
For offered feedback (to user, to manager, or both), the person who is offering feedback is both the creator of WorkFeedbackRequest as well as the recipient.

Please do not use the API to manage performance summary answers, and instead change answers in a performance summary cycle through the Work.com UI in Salesforce. The business logic that is associated with answering a performance summary question (that is, sharing rules as defined by the recipient and the management hierarchy and validation checks on specific answers), may not work if the API is used.

Creating and linking questions in the API could create multiple questions on the same question set.
Editing a question in the API could impact the UI and the Calibration feature without the right steps and order of operations.

Warning

Fields

Field Name	Details
FeedbackRequestState	Type picklist Properties Create, Defaulted on create, Filter, Group, Restricted picklist, Sort, Update Description The current state of the feedback request. Allowed picklist values are: Draft Submitted Dismissed
FeedbackType	Type picklist Properties Create, Filter, Group, Restricted picklist, Sort Description Specifies the type of request this is. Pick list values used for performance summaries: Peer Summary Self Summary Manager Summary Skip Level Summary Pick list values used for feedback: Personal Unsolicited to User Unsolicited to Manager Unsolicited to User and Manager On Topic The type of the feedback determines the sharing and visibility rules that are applied to answers.
IsUnreadByOwner	Type boolean Properties Create, Defaulted on create, Filter, Group, Sort, Update Description If `true`, the submitted request has not been seen by the requester.
LastRemindDate	Type dateTime Properties Create, Filter, Nillable, Sort, Update Description The last time a reminder was sent to the recipient of this draft request.
LastSharedDate	Type dateTime Properties Create, Filter, Nillable, Sort, Update Description The last time this request was shared with another user or group.
OwnerId	Type reference Properties Create, Defaulted on create, Filter, Group, Sort, Update Description ID of the owner of the WorkFeedbackRequest.
PerformanceCycleId	Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description Used by performance summaries to link to a summary cycle. This field applies only to performance summaries.
QuestionSetId	Type reference Properties Create, Filter, Group, Nillable, Sort Description Question set associated with the current request.
RecipientId	Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description User asked to provide feedback on the subject.
RelatedObjectId	Type reference Properties Create, Filter, Group, Nillable, Sort Description Specifies a record in the system that this feedback request is related to. Used by ad-hoc feedback to gather feedback in the context of an opportunity or Work.com goal. Used by performance summaries to link to a summary cycle.
SubjectId	Type reference Properties Create, Filter, Group, Nillable, Sort Description The ID of the user that this request (or offer) is about.
SubmitFeedbackToId	Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description The ID of the person this performance summary feedback request (and its respective answers) is shared with. It’s also the ID of the person who owns the requested subject’s manager summary request. This field applies only to performance summaries.
SubmittedDate	Type dateTime Properties Create, Filter, Nillable, Sort, Update Description The last time (in case it was reopened by admin) this request was submitted by the recipient. This field applies only to performance summaries.

Object Reference for Salesforce and Force.com

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WorkFeedbackRequest

Supported Calls

Additional Considerations and Related Objects

Fields