Object Reference for Salesforce and Force.com

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LiveChatTranscriptHistory

Represents changes to field values on a LiveChatTranscript object. This object is available in API version 24.0 and later.

Supported Calls

getDeleted(), getUpdated(), query(), retrieve() 

Fields

Field Name Details
Field
Type
picklist
Properties
Filter, Group, Restricted picklist, Sort
Description
The name of the field that was changed
LiveChatTranscriptID
Type
reference
Properties
Filter, Group, Sort
Description
The ID of the transcript that was changed
NewValue
Type
anyType
Properties
Nillable, Sort
Description
The new value of the field that was changed
OldValue
Type
anyType
Properties
Nillable, Sort
Description
The old value of the field that was changed

Usage

Use this object to identify changes to a live chat transcript.