LiveChatTranscriptHistory

Represents changes to field values on a LiveChatTranscript object. This object is available in API version 24.0 and later.

Supported Calls

getDeleted(), getUpdated(), query(), retrieve()

Field Name	Details
Field	Type picklist Properties Filter, Group, Restricted picklist, Sort Description The name of the field that was changed
LiveChatTranscriptID	Type reference Properties Filter, Group, Sort Description The ID of the transcript that was changed
NewValue	Type anyType Properties Nillable, Sort Description The new value of the field that was changed
OldValue	Type anyType Properties Nillable, Sort Description The old value of the field that was changed

Use this object to identify changes to a live chat transcript.