Force.com Apex Code Developer's Guide
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Answers Class
Represents zone answers.
Namespace
Usage
Answers is a feature of the Community application that enables users to ask questions and have community members post replies. Community members can then vote on the helpfulness of each reply, and the person who asked the question can mark one reply as the best answer.
For more information on answers, see “Answers Overview” in the Salesforce online help.
Example
The
following example finds questions in an internal zone that
have similar titles as a new question:
1swfobject.registerObject("clippy.codeblock-0", "9");public class FindSimilarQuestionController {
2
3 public static void test() {
4 // Instantiate a new question
5 Question question = new Question ();
6
7 // Specify a title for the new question
8 question.title = 'How much vacation time do full-time employees get?';
9
10 // Specify the communityID (INTERNAL_COMMUNITY) in which to find similar questions.
11 Community community = [ SELECT Id FROM Community WHERE Name = 'INTERNAL_COMMUNITY' ];
12
13 question.communityId = community.id;
14
15 ID[] results = Answers.findSimilar(question);
16 }
17}
18The following example marks a reply as the best
reply:
1swfobject.registerObject("clippy.codeblock-1", "9");ID questionId = [SELECT Id FROM Question WHERE Title = 'Testing setBestReplyId' LIMIT 1].Id;
2ID replyID = [SELECT Id FROM Reply WHERE QuestionId = :questionId LIMIT 1].Id;
3Answers.setBestReply(questionId,replyId);
4Answers Methods
The following are methods for Answers. All methods are static.
findSimilar(Question)
Returns a list of similar questions based on the title
of the specified question.
Signature
public static ID[] findSimilar(Question q)
Parameters
- q
- Type: Question
Return Value
Type: ID[]
Usage
Each findSimilar call counts against the SOSL statements governor limit allowed for the process.
setBestReply(String, String)
Sets the specified reply for the specified question as
the best reply. Because a question can have multiple replies, setting
the best reply helps users quickly identify the reply that contains
the most helpful information.
Signature
public static Void setBestReply(String questionId, String replyId)
Return Value
Type: Void