Apex Developer Guide

Getting Started
Writing Apex
Ways to Invoke Apex
Finishing Touches
Reference
Apex DML Operations
ApexPages Namespace
AppLauncher Namespace
Approval Namespace
Auth Namespace
Cache Namespace
Canvas Namespace
ChatterAnswers Namespace
ConnectApi Namespace
Database Namespace
Datacloud Namespace
DataSource Namespace
Dom Namespace
Flow Namespace
KbManagement Namespace
Messaging Namespace
Process Namespace
QuickAction Namespace
Reports Namespace
Schema Namespace
Search Namespace
Site Namespace
Support Namespace
System Namespace
Address Class
Answers Class
Answers Methods
ApexPages Class
Approval Class
Blob Class
Boolean Class
BusinessHours Class
Cases Class
Comparable Interface
Continuation Class
Cookie Class
Crypto Class
Custom Settings Methods
Database Class
Date Class
Datetime Class
Decimal Class
Double Class
EncodingUtil Class
Enum Methods
Exception Class and Built-In Exceptions
FlexQueue Class
Http Class
HttpCalloutMock Interface
HttpRequest Class
HttpResponse Class
Id Class
Ideas Class
InstallHandler Interface
Integer Class
JSON Class
JSONGenerator Class
JSONParser Class
JSONToken Enum
Limits Class
List Class
Location Class
Long Class
Map Class
Matcher Class
Math Class
Messaging Class
MultiStaticResourceCalloutMock Class
Network Class
PageReference Class
Pattern Class
Queueable Interface
QueueableContext Interface
QuickAction Class
RemoteObjectController
ResetPasswordResult Class
RestContext Class
RestRequest Class
RestResponse Class
SandboxPostCopy Interface
Schedulable Interface
SchedulableContext Interface
Schema Class
Search Class
SelectOption Class
Set Class
Site Class
sObject Class
StaticResourceCalloutMock Class
String Class
System Class
Test Class
Time Class
TimeZone Class
Trigger Class
Type Class
UninstallHandler Interface
URL Class
UserInfo Class
Version Class
WebServiceCallout Class
WebServiceMock Interface
XmlStreamReader Class
XmlStreamWriter Class
TerritoryMgmt Namespace
TxnSecurity Namespace
UserProvisioning Namespace
Appendices
Glossary
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Answers Class

Represents zone answers.

Namespace

System

Usage

Answers is a feature of the Community application that enables users to ask questions and have community members post replies. Community members can then vote on the helpfulness of each reply, and the person who asked the question can mark one reply as the best answer.

For more information on answers, see “Answers Overview” in the Salesforce online help.

Example

The following example finds questions in an internal zone that have similar titles as a new question:
The following example marks a reply as the best reply:

Answers Methods

The following are methods for Answers. All methods are static.

findSimilar(yourQuestion)

Returns a list of similar questions based on the title of the specified question.

Signature

public static ID[] findSimilar(Question yourQuestion)

Parameters

yourQuestion
Type: Question

Return Value

Type: ID[]

Usage

Each findSimilar call counts against the SOSL statements governor limit allowed for the process.

setBestReply(questionId, replyId)

Sets the specified reply for the specified question as the best reply. Because a question can have multiple replies, setting the best reply helps users quickly identify the reply that contains the most helpful information.

Signature

public static Void setBestReply(String questionId, String replyId)

Parameters

questionId
Type: String
replyId
Type: String

Return Value

Type: Void