Actions With and Without Chatter

Use actions regardless of whether Chatter or actions in the publisher are enabled.

Quick actions available in: Group, Professional, Enterprise, Performance, Unlimited, Contact Manager, Database.com, and Developer Editions

Custom canvas actions available in: Professional (with Force.com Canvas enabled), Enterprise, Performance, Unlimited, and Developer Editions


It depends on your organization’s settings, which actions are available in the full Salesforce site or in Salesforce1You can enable or disable Chatter for your organization in Setup at Customize | Chatter | Settings. If Chatter is enabled, the Enable Actions in the Publisher option controls whether the actions that you create display in the Chatter publisher.

Chatter Off, Actions Off Chatter On, Actions Off Chatter On, Actions On
You can create global actions and customize global action lists Yes Yes Yes
You can create object-specific actions and customize object-specific action lists Yes Yes Yes
Actions appear on the Home page and Chatter home page in the full Salesforce site No Yes1 Yes
Actions appear in object feeds in the full Salesforce site No Yes1,2 Yes2
The action bar is available in the Salesforce1 feed No3 Yes4 Yes
The action bar is available on the record view in Salesforce1 Yes5 Yes6 Yes6
The action bar is available on Lightning Pages in Salesforce1 Yes5 Yes Yes
Footnotes:
  1. If publisher actions aren’t enabled, only standard Chatter actions (Post, File, Link, Poll, and Thanks) appear in the Chatter publisher in the full Salesforce site
  2. The Chatter feed appears on an object’s detail page in the full Salesforce site only for objects that have Feed Tracking enabled.
  3. When Chatter is disabled, the Feed item isn’t available in Salesforce1.
  4. When Chatter is enabled but actions in the publisher aren’t, standard and nonstandard actions appear in the Salesforce1 action bar and in third-party apps that use action lists. Nonstandard actions include Create, Update, Log a Call, custom actions, and Mobile Smart Actions.
  5. When Chatter and publisher actions are disabled, only nonstandard actions appear in the action tray in Salesforce1 or in third-party apps that use action lists. Nonstandard actions include Create, Update, Log a Call, custom actions, and Mobile Smart Actions.
  6. If feed tracking isn’t enabled on the object, only nonstandard actions appear in the Salesforce1 action bar and in third-party apps that use action lists. Nonstandard actions include Create, Update, Log a Call, custom actions, and Mobile Smart Actions.